What are the responsibilities and job description for the Inside Sales/Rental Coordinator position at Capital Pump & Equipment?
About Capital Pump & Equipment
Capital Pump & Equipment (CPE) is a leading provider of industrial pump rentals and fluid-handling solutions. We support industries such as construction, utilities, and infrastructure with high-performance equipment and responsive service. Our team takes pride in delivering reliable, innovative rental solutions that help our customers overcome real-world challenges.
Position Overview
We're seeking a Rental Coordinator / Inside Sales Representative to join our Chandler, AZ branch. This hybrid role involves equipment rental coordination, inside sales support, and customer service. You will serve as a key contact for walk-in and phone-in customers, handling rental orders, quoting equipment, fulfilling contracts, and contributing to branch growth. This customer-facing hands-on role requires strong attention to detail, a proactive mindset, and a passion for delivering exceptional service in the equipment rental industry. This is an exciting opportunity for someone with equipment rental, inside sales, or construction industry experience.
Location: 4050 W. Saturn Way, Chandler, AZ 85226
Pay: Starting at $50,000 - $65,000 per year, depending on experience. Quarterly bonus earning potential.
Schedule: Monday-Friday with flexibility for evenings, weekends, and overtime as needed
Key Responsibilities on an Inside Sales Rental Coordinator
- Assist customers in selecting appropriate rental equipment, prepare rental agreements, and process sales orders
- Provide product demonstrations and explain equipment features and benefits
- Load and unload equipment, operating a forklift when necessary
- Dispatch deliveries and communicate timelines clearly to customers
- Handle high-volume rental transactions and maintain accurate documentation
- Track equipment availability and coordinate with the service team on maintenance and readiness
- Maintain a clean, organized showroom and rental yard
- Generate leads and refer opportunities to the Outside Sales team
- Make at least 10 inside sales calls daily, including outreach to inactive or declining accounts
- Maintain up-to-date rental contracts, inventory logs, and weekly closeout reports
- Participate in after-hours/emergency dispatch rotations to support urgent rental needs
- Work closely with Outside Sales Representatives, Service Technicians, and Branch Managers to meet sales goals
What You'll Bring as an Inside Sales Rental Coordinator
- High school diploma or GED required, associate or bachelor's degree a plus
- Prior experience in equipment rental, pump systems, or construction equipment sales preferred
- Strong customer service, sales, and communication skills
- Ability to multitask and thrive in a fast-paced, high-volume environment
- Proficient in rental contracts, dispatching logistics, and CRM/order systems
- Valid driver's license and clean driving record required; CDL and DOT Medical Card are a plus
- Forklift certification (or ability to obtain within 90 days)
- Must maintain a professional appearance and wear a CPE-branded shirt while on duty
What We Offer
- Competitive pay potential commission opportunities
- Full-time, stable career with long-term growth potential
- Comprehensive benefits package including:
- Medical, dental, and vision insurance (after 30 days)
- 401(k) plan with company match
- Paid holidays and PTO
- Company-paid life and disability insurance
- On-the-job training and career development
Ready to take the next step in your inside sales or rental equipment career?
Apply now and join a growing team where your impact matters at Capital Pump & Equipment!
Salary : $50,000 - $65,000
