What are the responsibilities and job description for the Salesforce product owner position at capgemini?
Main responsibility is to manage product backlog, define product vision (alongside Product Manager as primarily responsible), and act as liaison between business and development team.
C2 (with flexibility could be B2 to C2)
Responsible for Salesforce functional activities inclusive of administration, configuration and deployment to Clouds of Agent force, Sales, Service and Experience
Experience working with Salesforce Data Cloud
Salesforce Scope:
Service Cloud knowledge a must have
Sales Cloud knowledge
Experience Cloud knowledge is a good to have
Content Management a must have
Agent Force exposure would be a plus (can be minimal and include training or certification)
SSO / Authentication for external users
Integrations to internal on prem/cloud solutions
Responsibility:
Prioritize and manage the User Story level product backlog through constant updates, be available to dev team to answer questions on client needs/views of how the team is configuring new features
Accept and groom user stories and ensure that appropriate tasks are under user stories including testing and deployments
Consistently deliver on artifacts such as user stories, business requirements documents, Business plan/roadmaps
Report out to stakeholders and greater team meetings on KPIs and current status of work
Outline goals for each PI through intensive PI plans
Assist in facilitation of various workshops to uncover use cases for implementation
Ensure constant communication as liaison between client, platform architects and development team, leading discovery and working sessions
Update weekly status report (WSR) and attend internal team meetings
The pay range that the employer in good faith reasonably expects to pay for this position is $52.70/hour - $82.35/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $53 - $82