What are the responsibilities and job description for the Salesforce BA position at capgemini?
Roles and Responsibilities:
Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
Works with the design team to ensure that the most significant business operations are addressed.
Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
Familiarity with the backlog grooming process, attributes, review, and approval process.
Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
Maintain a functional grasp of the business requirements and project solutions.
Requirements and Skills:
Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
Collaborate with cross-functional teams to build sustainable applications.
An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
The pay range that the employer in good faith reasonably expects to pay for this position is $41.61/hour - $65.01/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $42 - $65