What are the responsibilities and job description for the Salesforce BA position at Lorven Technologies, Inc.?
Position: Salesforce BA
Location: Fort Mill, SC
Job Description:
- Bachelor's degree or Master’s Degree in Computer science, or a related field, with minimum 12 years of experience
- Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
- Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
- Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
- Collaborate with cross-functional teams to build sustainable applications.
- An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
- Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
- Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
- Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)
- Strong analytical and problem-solving skills, with a proven track record of identifying and resolving complex billing issues.
- Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.