What are the responsibilities and job description for the Managed Service Lead position at capgemini?
Key Responsibilities:
Portfolio Delivery & Execution Support:
Support end to end delivery oversight across Manufacturing and Supply Chain programs and plant initiatives.
Track delivery milestones, dependencies, and risks across multiple workstreams and vendors.
Ensure daily operational cadence through participation in stand ups, mandatory check ins, and production support calls Governance,
Reporting & Stakeholder Management:
Prepare and maintain portfolio level status reports, dashboards, and leadership ready summaries for governance forums
Support ALM, hyperscale, and transition governance meetings by consolidating inputs, actions, and follow ups
Act as a point of coordination between company's leadership, client stakeholders, and delivery teams.
Financial & Commercial Management:
Support invoice tracking, PO validation, forecast alignment, and payment follow ups across vendors and programs.
Reconcile rosters, demand, and financial data with finance and engagement teams.
Identify variances, risks, and corrective actions related to margins, invoicing delays, or demand changes.
Risk, Issue & Escalation Management:
Proactively identify delivery, production, and dependency risks across the portfolio.
Assist in crafting clear, fact-based risk narratives and mitigation plan for client and leadership communication
Support expectation setting during production issues and escalations by coordinating ownership, timelines, and communication
Cross Vendor & Cross Team Coordination:
Coordinate activities across multiple vendors, internal teams, and client groups to ensure aligned execution.
Track ownership and follow through on action items arising from complex, multi-party discussions.
Support smooth handoffs between production support, project teams, and transformation initiatives.
Operational Excellence & Continuous Improvement:
Help standardize portfolio processes for reporting, governance, and execution.
Maintain repositories for decisions, risks, financials, and delivery artifacts.
Support transition, onboarding, and knowledge transfer activities across teams.
Strong experience working in multi-vendor, multi program landscapes.
Solid understanding of financial tracking, invoicing, and demand management.
The pay range that the employer in good faith reasonably expects to pay for this position is $34.67/hour - $54.18/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.
Salary : $35 - $54