What are the responsibilities and job description for the ANALYST II position at California State Controller's Office?
Position Details
Job Code #:
JC-521240
Position #(s):
051-550-5393-077
Working Title:
Analyst II
Classification:
ANALYST II
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Unclaimed Property Division
Work Shift:
7:30am - 4:00pm
Work Week:
Monday - Friday
Department Information
The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future.
The Unclaimed Property Division (UPD) of the California State Controller’s Office plays a vital role in reuniting Californians with their lost or forgotten assets, such as bank accounts, stocks, or uncashed checks. This division safeguards unclaimed property and works diligently to return it to its rightful owners, ensuring fairness and financial equity across the state. By joining this division, you’ll be part of a team that directly impacts people’s lives on a day-to-day basis.
Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!
Visit our website to learn more about the State Controller’s Office.
How did you hear about us? Take our survey!
Job Description And Duties
The Quality Assurance Review (QAR) 2 Unit is responsible for performing quality review and first level approvals on all claims; documenting trends in errors in conjunction with working with leadership to update procedures; and making recommendations on future training/retraining as necessary to mitigate future errors as appropriate.
Under direction provided by Supervisor I of the QAR 2 Unit in the Support Services Bureau (SSB), the Analyst II completes the most complex evaluation. The incumbent will also be responsible for updating and maintaining QAR procedures, reviewing changes to the Standard Operating Procedures (SOP) to identify impact on evaluation and required documents in KAPS, training QAR 2 Unit staff, performing a quality review of claims completed in the QAR 2 Unit, and representing the QAR 2 Unit in meetings with Consumer Services Bureau (CSB) regarding claim quality.
The incumbent will also need to be knowledgeable of Unclaimed Property Law, Government Code, Probate Code, Civil Code, Code of Civil Procedures, California Code of Regulations, and the SOPs as they apply to claim processing requirements and have the ability to research the SOPs for specific requirements as necessary.
Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)
Special Requirements
Take the required examination here: Analyst II Examination
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/24/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Job Code #:
JC-521240
Position #(s):
051-550-5393-077
Working Title:
Analyst II
Classification:
ANALYST II
$6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Unclaimed Property Division
Work Shift:
7:30am - 4:00pm
Work Week:
Monday - Friday
Department Information
The Office of the State Controller (SCO) is the destination employer within the State of California. As California’s chief fiscal officer, the Controller’s Office ensures accountability and transparency of California’s financial practices while promoting fairness and opportunity for all. Here, you’ll work in a collaborative and supportive environment with diverse opportunities for professional growth and development. A career with the SCO offers meaningful work that directly impacts the state’s future.
The Unclaimed Property Division (UPD) of the California State Controller’s Office plays a vital role in reuniting Californians with their lost or forgotten assets, such as bank accounts, stocks, or uncashed checks. This division safeguards unclaimed property and works diligently to return it to its rightful owners, ensuring fairness and financial equity across the state. By joining this division, you’ll be part of a team that directly impacts people’s lives on a day-to-day basis.
Take the next step in your career with an organization that values innovation, integrity, and the well-being of its employees. Apply today and build a California where everyone thrives!
Visit our website to learn more about the State Controller’s Office.
How did you hear about us? Take our survey!
Job Description And Duties
The Quality Assurance Review (QAR) 2 Unit is responsible for performing quality review and first level approvals on all claims; documenting trends in errors in conjunction with working with leadership to update procedures; and making recommendations on future training/retraining as necessary to mitigate future errors as appropriate.
Under direction provided by Supervisor I of the QAR 2 Unit in the Support Services Bureau (SSB), the Analyst II completes the most complex evaluation. The incumbent will also be responsible for updating and maintaining QAR procedures, reviewing changes to the Standard Operating Procedures (SOP) to identify impact on evaluation and required documents in KAPS, training QAR 2 Unit staff, performing a quality review of claims completed in the QAR 2 Unit, and representing the QAR 2 Unit in meetings with Consumer Services Bureau (CSB) regarding claim quality.
The incumbent will also need to be knowledgeable of Unclaimed Property Law, Government Code, Probate Code, Civil Code, Code of Civil Procedures, California Code of Regulations, and the SOPs as they apply to claim processing requirements and have the ability to research the SOPs for specific requirements as necessary.
Duties Performed:
(Candidates must perform the following functions with or without reasonable accommodations.)
- Perform quality review of the most complex claims submitted by the public. Review all received information and support documentation to verify entitlement. Perform claim research using external resources and document findings within the unclaimed property system. Coordinate with other unit analysts to correct claim errors and other anomalies. Extract data from reports and update Excel spreadsheets for statistical purposes. Coordinate with analysts from other bureaus to ensure claims are added to the weekly batch. Track and analyze reports to identify problems and develop solutions. Ensure assignments and activities are completed within established timelines and comply with the Unclaimed Property Division's procedures and guidelines.
- Review claim information and support documentation to verify entitlement. Generate various reports and ensure claims are reviewed according to the business rules. Perform claim research using external resources and document findings using the unclaimed property system. Create and submit reports to management. Perform system testing as needed.
- Act as a team lead and serve as a claim process expert in assisting QAR staff in completing reviews for all claims.
- Assist management with special projects that aim to continuously improve the SSB and/or the division’s processes.
- Assist the QAR 2 Unit Supervisor in performing random reviews of claims reviewed by QAR 2 Unit staff to ensure that staff are following proper procedures and reviewing claims accurately. Identify errors made and assist in developing corrective measures to address the errors.
- Represent the QAR 2 Unit in meetings to discuss and resolve claim quality issues with CSB. Assist QAR and CSB management in analysis of errors made by evaluation staff and development of corrective measures.
- Assist the QAR 2 Unit Supervisor in managing the workload of the QAR 2 Unit, including assigning claims for review, monitoring production levels of the Unit, monitoring QAR processing turnaround times, identifying backlogs, and developing corrective measures to address any issues identified.
- Develop and provide training for QAR 2 Unit staff in conducting quality reviews and new procedures.
- Provide support to the SSB by cross-training and providing back-up to address the fluctuating needs of the Bureau.
Special Requirements
Take the required examination here: Analyst II Examination
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/24/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
State Controller's Office
Human Resources
Attn: Human Resources Office, C.B.
300 Capitol Mall 3rd Floor, Ste 300
Sacramento , CA 95814
Applications dropped off in person must be received by 5 p.m. in HR, by the final filing date.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Salary : $6,031 - $7,547