Field Quality Operations Lead

Imagine starting your day on the plant floor of a customer site, rallying your inspection team, aligning on a plan, and setting a high bar for quality. By midday, you are reviewing data, resolving a non-conformance, and updating work instructions. Before you wrap, you brief the customer, close out documentation, and shift resources to prepare for tomorrow. That is a typical day for our Field Quality Operations Lead.

• Pay Rate: $20.00–$25.00 per hour based on proven work history
• Schedule: Normal business hours with readiness to provide responsive customer support outside standard hours

• Oversee daily operations of quality inspection teams across multiple customer locations
• Create, refine, and roll out work instructions for inspectors
• Train, coach, and deliver performance feedback to build a high-performing team
• Ensure quality activities meet project requirements and adhere to work instructions
• Serve as the primary point of contact for customer communications and expectations
• Maintain precise documentation: data sheets, time sheets, and project reports
• Conduct audits, attend daily meetings, and enter data into internal platforms
• Verify compliance with procedures, including dress code, PPE usage, and safe work practices
• Escalate non-conforming issues/materials or disputes to management for timely resolution
• Upload and update all required documentation into project databases within designated timelines
• Assign daily inspection work and allocate resources efficiently

• High School Diploma or GED equivalent REQUIRED
• Minimum two years of supervisory or leadership experience in automotive manufacturing or automotive quality assurance
• Strong customer service skills with proven business-to-business communication abilities
• Exceptional organization, attention to detail, and problem-solving capability
• Self-motivated, positive, and adaptable mindset
• Ability to travel to customer sites on short notice
• Valid Driver's License and reliable transportation
• Willingness and ability to provide responsive customer support outside of standard business hours

• Comply with the Quality Management System (QMS) in accordance with ISO 9001:2015
• Identify concerns and initiate corrective actions (through verification) related to product, process, and quality systems
• Initiate preventive and continuous improvement actions related to product, process, and quality systems

A successful candidate will be subject to a background check and must receive satisfactory results of the same, as a condition of joining the team.

By applying, you attest that the information you submit is accurate and complete. Submitting false or misleading details may lead to withdrawal of consideration, revocation of an offer, or termination if discovered after hire.