What are the responsibilities and job description for the Technical Training Assistant position at C-Sharpe Co, LLC?
Mission For This Role
Support the Technical Training team by capturing accurate field content, assisting with hands-on demonstrations, and producing high-quality training materials that improve field performance and reflect true C/Sharpe standards.
Outcomes (Success Measured By)
Training Content Production
Relationships — Focuses on long-lasting value rather than short-term gain; communicates straightforwardly; always asks “Am I putting our company in the right position with how I approach this situation?”
Effort — Willing to do whatever it takes to meet commitments and willing to challenge oneself to position the team for success.
Servant-Hearted — Humble, interested in the ideas of others; team-oriented and puts others before self; grateful.
Trustworthy — Dependable; seeks truth and fairness; does what is right; does not cut corners; speaks plainly and truthfully.
Ownership — Accountable; never shifts blame; unwavering commitment; focuses on solutions rather than problems; takes pride in opportunity.
Results — Stands by facts, not theories; keenly interested in outcome; uses past results to improve future outcomes.
Excellence — Desire to perform at a high level; dedication to improving processes and personal/professional growth.
Role Competencies
Support the Technical Training team by capturing accurate field content, assisting with hands-on demonstrations, and producing high-quality training materials that improve field performance and reflect true C/Sharpe standards.
Outcomes (Success Measured By)
Training Content Production
- Produce 6–10 finalized training videos per month that meet clarity and branding standards.
- Maintain under 10% rework rate due to filming, accuracy, or editing errors.
- Achieve 95% on-time delivery for all assigned filming and editing tasks.
- Capture accurate jobsite footage without requiring reshoots for quality or clarity.
- Perform or assist in 2–3 demonstrations or mock-ups per month following proper sequencing and technique.
- Ensure 100% accuracy in construction methods shown in training content.
- Prepare tools, materials, and setup for demos at least one day in advance.
- Demonstrate safe and proper handling of coatings, tools, and installation materials.
- Maintain 100% organized folder structure and version control for all projects.
- Upload raw footage within 24 hours of filming.
- Keep project trackers and documentation updated daily.
- Complete pre-shoot planning checklists for all demos and filming days.
- Provide recap updates within 24 hours of filming or demo days.
- Communicate proactively about needs, schedule, and blockers with zero surprises.
- Respond to internal communication within one business day.
- Build strong, respectful working relationships with field teams in all regions.
Relationships — Focuses on long-lasting value rather than short-term gain; communicates straightforwardly; always asks “Am I putting our company in the right position with how I approach this situation?”
Effort — Willing to do whatever it takes to meet commitments and willing to challenge oneself to position the team for success.
Servant-Hearted — Humble, interested in the ideas of others; team-oriented and puts others before self; grateful.
Trustworthy — Dependable; seeks truth and fairness; does what is right; does not cut corners; speaks plainly and truthfully.
Ownership — Accountable; never shifts blame; unwavering commitment; focuses on solutions rather than problems; takes pride in opportunity.
Results — Stands by facts, not theories; keenly interested in outcome; uses past results to improve future outcomes.
Excellence — Desire to perform at a high level; dedication to improving processes and personal/professional growth.
Role Competencies
- Organization & Planning — Plans shoots and demos with precision; anticipates tools, materials, and field needs.
- Follow-Through on Commitments — Delivers completed content and tasks on time with full accuracy.
- Attention to Detail — Ensures construction methods, terminology, branding, and edits are correct and consistent.
- Efficiency — Works effectively in filming, editing, and hands-on tasks with minimal wasted effort.
- Calm Under Pressure — Maintains composure on busy jobsites or when schedules shift quickly.
- Analytical Skills — Understands construction sequences and identifies what must be captured for clarity and training value.
- Team Building — Works respectfully with field crews, training team, and operations to capture real practices.
- Managerial Competence — Accepts coaching and direction professionally; helps guide temporary assistants or field support when needed.
- Proactivity — Anticipates needs for shoots, materials, and workflows; raises issues before they create rework.
- Communication — Communicates clearly with training leadership and field teams; asks clarifying questions early.
- Education: High school diploma required; technical training or associate degree preferred.
- Experience: Experience in construction, coatings, waterproofing, or hands-on manual work preferred; plus some experience filming or editing content (work or personal).
- Technical Skills: Basic or intermediate competency in ClipChamp, Canva, or Adobe Premiere; comfortable handling tools, materials, and basic construction tasks; able to film safely on active job sites.
- Certifications (Preferred): OSHA 10 or OSHA 30; any relevant videography, media production, or trade-skills certification.
- Industry Exposure: Knowledge of construction materials and sequencing; familiarity with jobsite environments.
- Hands-on construction, coatings, or repair background.
- Experience creating training content, how-to videos, or technical documentation.
- Strong organization habits with digital files/folders and version control.
- Experience coordinating with field teams or technical staff.