Service Tech I

The Service Technician I role is an entry-level position focused on learning and supporting cabinet installation, service, and warranty tasks. This technician assists senior service techs while developing foundational skills in cabinet adjustments, repairs, and job-site procedures. This role plays a vital part in ensuring completed installations are functional, visually consistent, and meet Brock Cabinets’ quality standards.

Primary Responsibilities:

• Assist experienced technicians with cabinet installation, touch-ups, and warranty repairs.
• Transport, unload, and organize cabinet materials and tools on the job site.
• Perform basic adjustments and minor repairs, including:
  • Touch-ups and surface corrections
  • Replacing doors, drawer fronts, and hardware
  • Installing shoe molding, scribe, and toekick
• Learn to install skins, crown molding, and other trim elements (with guidance).
• Understand cabinet sizes and gain foundational knowledge of cabinet construction.
• Use measuring tools accurately; perform basic cuts as needed.
• Develop proper use of hand and power tools common to cabinet installation.
• Perform small homeowner service appointments under supervision.
• Practice strong attention to detail to ensure cabinets meet alignment, fit, and finish standards.
• Provide professional communication and courteous customer service on job sites.
• Complete other entry-level tasks as assigned while building skill proficiency.

JOB REQUIREMENTS

• Minimum age 21 with a valid Driver’s License
• 5 years licensed driving experience with no infractions (required)
• Ability to safely lift 50 pounds.
• Strong attention to detail and accuracy in measurement and alignment.
• Ability to work independently or as part of a team.
• Effective communication skills (reading, writing, active listening).
• Problem-solving ability for basic field issues.
• Customer service-oriented mindset.
• Preferred Experience:
  • 1 year cabinetry experience or construction experience, relevant work experience.

BENEFITS

• 401(k) employer match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off