Sales Associate

The Sales Associate at Brock Cabinets will be responsible for guiding customers through the process of selecting cabinets, providing product knowledge, and ensuring a seamless and satisfying customer experience. This role requires strong communication skills, a passion for interior design, and the ability to meet sales targets. 

Key Responsibilities: 

• Assess customer cabinet needs in a welcoming and professional manner. 

• Call, inquire and search for new business. 

• Provide expert product knowledge and guidance on cabinet materials, finishes, and custom options. 

• Prepare accurate and detailed quotes and follow up with clients in a timely manner. 

• Assist customers with design selections and layout planning. 

• Process sales transactions accurately and efficiently. 

• Build and maintain lasting relationships with customers by offering outstanding service and support. 

• Achieve or exceed quarterly sales goals. 

• Maintain showroom appearance and ensure that all displays are up to date and appealing. 

• Collaborate with the operations team to ensure customer satisfaction. 

• Attend product training sessions and stay updated on new products and trends. 

• High school diploma or equivalent; associate or bachelor's degree in business, Interior Design, or a related field is a plus. 

• 3 years of experience using 2020 Design Software. 

• Field experience to understand the requirements for different cabinet specifications and installations. 

• Previous experience in retail sales, preferably in the home improvement or cabinetry industry. 

• Excellent communication and interpersonal skills. 

• Strong problem-solving abilities and a customer-focused approach. 

• Proficiency with sales software and Microsoft Office. 

• Positive attitude and ability to work in a team environment.