What are the responsibilities and job description for the System Engineer L3 (MSP) position at Bowman Williams?
System Engineer L3 (MSP Industry Experience Required)
📍 Location: Onsite | Columbia, MD (21045)
💰 Salary: $110,000 – $120,000
🏢 Industry: Managed Services
We are a modern, growth-driven Managed Services Provider committed to helping organizations scale with secure, reliable, and forward-thinking technology solutions. Our team supports diverse clients across cloud, cybersecurity, networking, and modern workplace systems.
We don’t just maintain IT — we transform it. That means thinking proactively, solving problems with urgency, and constantly evolving alongside emerging tech. Our culture values accountability, continuous learning, and excellence in execution.
What You’ll Do
- Serve as a Tier 3 escalation point for advanced issues and projects.
- Lead implementations, configurations, and migrations across Microsoft 365, Azure, and hybrid environments.
- Manage server operating systems — installation, configuration, and troubleshooting.
- Configure and maintain Active Directory, file permissions, event logs, and GPOs.
- Support and optimize backup/disaster recovery, networking (SonicWall, Cisco), and virtualization (Hyper-V, VMware, SANs).
- Automate processes and improve efficiency through PowerShell scripting and RMM tools (ConnectWise Automate).
- Collaborate with clients and internal teams to design scalable, secure, and compliant solutions.
- Participate in internal and external (client-facing) meetings when necessary to ensure alignment and smooth delivery.
What You Bring
- Must have MSP industry experience.
- 3 years of experience in systems, networking, or project engineering roles within an MSP
- Microsoft 365, Azure (VDI, InTune, SharePoint, Entra ID)
- Cisco & SonicWall network configurations
- Virtualization technologies: VMware or Hyper-V
- Experience delivering client-facing projects — migrations, deployments, rollouts.
Why You’ll Love It Here
- 100% company-paid Health, Dental, and Vision coverage
- Life, AD&D, Short- & Long-Term Disability insurance
- 3 weeks PTO (vacation, sick, and personal) 6 paid holidays
- 401(k) with 3% match
- Bonus eligibility and professional certification reimbursement
- Company laptop, mileage reimbursement, and HSA plan
- A culture built on integrity, accountability, and continuous learning
Join a company that’s grown over 30% annually for the past four years—where your ideas matter, your work is valued, and your career can take off.
Salary : $110,000 - $120,000