What are the responsibilities and job description for the Customer Service & Sales position at Bowler Performance Transmissions?
Build a Career at Bowler Performance Transmissions
Bowler Performance Transmissions has been building high-performance automatic and manual transmissions for over 60 years from our shop in Lawrenceville, Illinois. We supply Tremec conversion packages, custom-built 4L80E, 4L60E, 700-R4, 6L80E, T-56 Magnum, TKX, and TKO transmissions to street rod, muscle car, and performance builders across the country.
We're a tight-knit team that takes pride in craftsmanship and customer service. If you want to work somewhere your name goes on what you build — and where the people next to you care as much as you do — take a look at the open positions below.
Location: All positions are based at our Lawrenceville, IL facility unless otherwise noted.
Why Work at Bowler
We invest in our people. Every full-time team member receives a strong benefits package designed to take care of you and your family:
Pay & Time Off
- Competitive salary based on experience
- Weekly pay
- Paid vacation and paid holidays
Insurance
- 50% paid health insurance
- 100% paid dental and vision insurance
- 100% paid life insurance policy
Retirement
- Retirement plan with 3% company match
Work Environment
- A clean, organized shop built around precision work
- A supportive team that values craftsmanship
- Opportunities to grow with a respected name in the performance transmission industry
Customer Service & Sales
Bowler Performance Transmissions is looking for a motivated Customer Service & Sales team member to help our customers get the right transmission package for their project. This is a phone-heavy, customer-facing role where you'll talk with street rod, muscle car, and performance builders all day long. The right person is outgoing, organized, and genuinely enjoys helping people solve problems.
Responsibilities
- Answer incoming sales and service calls, often juggling multiple lines
- Help customers understand their options for converting to a modern overdrive transmission
- Build quotes, take orders, and follow projects through to delivery
- Deliver first-class customer service from the first call through after-sale support
- Work closely with the shop and shipping teams to keep customer timelines on track
Requirements
- Some experience in sales in the aftermarket performance automotive industry
- Basic understanding of what's involved in converting a vehicle to a modern overdrive transmission
- Ability to multi-task in a fast-paced environment
- Excellent phone manner and in-person communication skills
- Basic computer skills
- Strong work ethic and respect for deadlines
- Outgoing personality — you genuinely like talking to people about their builds
Nice to Have
- Experience with QuickBooks and Microsoft Office (we'll train if you don't have it)
Salary: Based on experience.
How to Apply
Ready to join the team? fill out our employment application. We review every application that comes in, and we'll reach out if your background fits one of our open roles.
Questions before applying? Call us at 618.943.4856
Salary : $37,475 - $52,378