What are the responsibilities and job description for the Field Service Technician position at Boutique Recruiting?
Position Title: Field Service Technician
Turn your technical expertise into a career where you own your territory, solve real problems, and become an expert in specialized industrial technology. We are seeking a Field Service Technician to install, maintain, troubleshoot, and repair advanced industrial coding, marking, and printing equipment throughout an established regional territory. This hands-on role combines electrical and mechanical troubleshooting, preventative maintenance, customer support, and independent field work, with extensive training provided on proprietary technology.
The ideal candidate is a self-motivated technical professional with strong electrical, electronics, or mechanical aptitude who enjoys troubleshooting complex equipment, working independently, and building trusted relationships with customers.
Salary Range: $60,000 – $75,000 / Year, DOE, plus overtime and performance-based bonus opportunities
Responsibilities
Turn your technical expertise into a career where you own your territory, solve real problems, and become an expert in specialized industrial technology. We are seeking a Field Service Technician to install, maintain, troubleshoot, and repair advanced industrial coding, marking, and printing equipment throughout an established regional territory. This hands-on role combines electrical and mechanical troubleshooting, preventative maintenance, customer support, and independent field work, with extensive training provided on proprietary technology.
The ideal candidate is a self-motivated technical professional with strong electrical, electronics, or mechanical aptitude who enjoys troubleshooting complex equipment, working independently, and building trusted relationships with customers.
Salary Range: $60,000 – $75,000 / Year, DOE, plus overtime and performance-based bonus opportunities
Responsibilities
- Monitor equipment performance and proactively identify potential issues before they result in significant downtime
- Diagnose, troubleshoot and repair industrial printing, coding and marking equipment, including electrical, mechanical and software-related components
- Perform preventative maintenance, component replacement, cleaning and routine servicing to maximize equipment reliability
- Manage daily service activity independently across an assigned regional territory while responding effectively to customer needs
- Create and maintain accurate work orders, service cases, and detailed documentation of equipment issues and resolutions
- Manage replacement parts and supplies inventory, ordering additional components as necessary
- Communicate technical issues and recommended solutions clearly to customers while delivering responsive, professional service
- 4–6 years of relevant technical, field service, maintenance, or military experience; equivalent hands-on experience will be considered in place of a degree
- Strong electrical, electronics, mechanical or technical maintenance background
- Proven ability to diagnose, troubleshoot and repair complex industrial or commercial equipment
- Understanding of electrical, mechanical and software components within technical equipment
- Strong customer service, communication and interpersonal skills
- Ability to work independently, organize daily priorities and take ownership of equipment performance
- Willingness to travel for an initial 10-day technical training program and learn proprietary systems and processes
- Medical coverage through PPO and HDHP plan options
- 401(k) with company match
- 10 vacation days, 5 sick days, and 2 floating holidays
- Company vehicle available for both business and personal use
- Company-provided phone and $75 monthly home internet stipend
- Overtime paid at 1.5x after 40 hours, including eligible travel time
- Performance-based bonus opportunities, with average annual bonuses ranging from approximately $7,000–$9,000 and higher earning potential for exceptional performance
Salary : $60,000 - $75,000