Regional Account Manager

About the Company

We are dedicated to improving patient outcomes through designing, manufacturing, and distributing a range of premium quality medical task trainers to healthcare professionals at every level of education and continued medical professional development. Our employees enjoy the opportunity to work in a collaborative small team atmosphere in a unique and fulfilling industry. In this role, there are opportunities for the development of skills, knowledge, and processes in both an office setting and to some extent in medicine due to our relationship with the healthcare industry.

About the Role

The Regional Account Manager is a front-line sales role, reporting into the Regional Sales Manager. The RAM is responsible for delivering budgeted sales within their sales territory through strong account management, existing customer support and new business acquisition. Working remotely the RAM will oversee all customer interactions within their territory, working closely with the internal sales and the customer service team to deliver the highest level of customer service.

Responsibilities

• Sales
• In person sales functions with all key accounts within the simulation market that will include but are not limited to; nursing schools, medical schools, hospital-based patient safety officers, clinical education, medical directors, etc.
• Execute national sales plan within their designated region
• Ensure all sales budgets are hit
• Ensure all core metrics are delivered in alignment with RSM – call rates, journey planning, average quotation value, pipeline efficiency
• Expectation to be customer facing minimum 3 days a week
• Work closely with internal sales team to coordinate sales campaign execution, exhibition lead follow ups, and overall calendar plan
• Proactively maintain a healthy pipeline and correctly reporting sales forecasts
• Plan and implement a 6-week travel plan based on account classification and customer heat mapping
• Attend all relevant trade shows and exhibitions while ensuring all leads and follow ups and conducted in a timely manner

• General
• To work in a positive and engaging manner with all members of the team including internal logistics, customer service, internal sales and management
• Ensure expenses and cost lines are in line with budgets and sales activity
• Responsible for ensuring an up-to-date knowledge of all products, the medical simulation market, and competitor landscape
• Being accountable for reporting on weekly / monthly data
• Maintaining the US databases and CRM system
• Domestic travel as required to exhibitions, conferences and sales calls

Qualifications

• Bachelor’s Degree or equivalent qualification

Required Skills

• Have a basic knowledge of core sales principles and methodology
• Ability to interpret sales data and write business plans
• Strong interpersonal skills, good communication skills - verbal and written
• Strong analytical and problem-solving skills
• Strong initiative and resourceful
• Ability to work independently and as part of the wider team
• Knowledge of relevant computer applications such as Word, Excel and Online databases
• RAM will be required to live within their geographical territory
• Have a valid driving license and have a vehicle suitable for work use
• Be within commutable distance of (45) miles of a major airport

Preferred Skills

• Life science or business degree
• Previous sales experience
• Medical experience or knowledge of general medical terminology