What are the responsibilities and job description for the Information Technology Project Manager position at Boston Data Pro, LLC?
Title: IT Project Manager (Digital / Consumer Applications Focus)
Location: Dallas, TX (Hybrid – 3 days onsite)
Client: Neighborly
About the Role
We are looking for a highly proactive and results-driven IT Project Manager to lead cross-functional initiatives focused on digital platforms, consumer-facing applications, and operational improvements.
This role is ideal for someone who can own projects end-to-end, work closely with business and technology teams, and drive the successful delivery of web, mobile, or customer-facing solutions.
The ideal candidate is energetic, execution-focused, and comfortable working in fast-paced environments where they can influence stakeholders and drive measurable business impact.
Key Responsibilities
- Lead end-to-end delivery of IT and digital projects, including web and mobile applications, system enhancements, and process improvements
- Define project scope, timelines, deliverables, and success metrics, ensuring on-time and high-quality execution
- Collaborate with cross-functional teams including Product, Engineering, Operations, and Business stakeholders
- Drive project planning, execution, risk management, and issue resolution across multiple initiatives
- Partner with internal teams and external vendors to ensure smooth implementation and integration of systems
- Support consumer-facing platforms by improving user experience, workflows, and overall performance
- Develop and maintain project documentation, status reports, and stakeholder communications
- Lead change management and ensure successful adoption of new systems and processes
- Track KPIs and continuously identify opportunities for operational and process improvements
Required Qualifications
- 7 years of experience in IT Project Management or Program Management
- Proven experience delivering consumer-facing applications (web, mobile, or digital platforms)
- Strong understanding of project delivery methodologies (Agile, Waterfall, or hybrid)
- Experience managing cross-functional teams and stakeholders
- Ability to drive projects proactively with strong ownership and accountability
- Excellent communication, problem-solving, and organizational skills
- Experience with project management tools such as Jira, Asana, Smartsheet, or MS Project
- PMP certification preferred
Preferred (Nice to Have)
- Experience in home services or field services industry
- Exposure to SaaS or third-party software implementations
- Understanding of system integrations and operational workflows
What the Hiring Manager is Really Looking For
- Not a passive PM — someone who drives execution
- Strong ownership mindset (not just coordination)
- Experience working on customer-facing / front-end applications
- Ability to work with both business and technical teams
- Energetic, proactive, and solution-oriented