Communications Assistant

Our Mission:  To fulfill our PROMISE to our employees, members and guests in order to create a reimagined Country Club life.

Passionate – We love what we do and have fun doing it!

Refined – We strive for excellence in our communication.

Ownership – We are proactive and accountable in any task, challenge or opportunity presented to us.

Mindful – We are present, patient, and aware so that we can best anticipate the needs of those around us.

Innovative – We are eager and open to seek ways to improve Country Club life.

Safe – We take responsibility for creating a safe environment.

Empathy – Every concern, suggestion, or feedback is a welcomed opportunity to understand the feelings and needs of others.

OVERVIEW: The Communications Assistant at Boca West Country Club supports the development and execution of internal and external communications initiatives. This role involves creating content, managing social media, coordinating member communications, and assisting with branding efforts to promote club events, programs, and initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Content Creation & Management

• Assist in drafting and editing newsletters, member emails, and other written content.
• Support the creation of visual and digital content for social media, website, and promotional materials.
• Coordinate with departments to gather content and promote upcoming events or programs.

Social Media & Digital Presence

• Manage and schedule posts across the club’s social media platforms.
• Monitor engagement and respond to member inquiries or comments as appropriate.
• Track social media analytics and prepare reports on performance metrics.

Member & External Communications

• Support the production of internal newsletters, announcements, and event invitations.
• Assist in maintaining accurate contact lists and databases.
• Help coordinate public relations efforts and media outreach.

Event Support & Promotion

• Assist with the promotion of club events, tournaments, and special initiatives.
• Support event logistics, including preparing promotional materials and coordinating member communication.

Administrative Support

• Maintain communication calendars and schedules.
• Support branding consistency across all channels and materials.
• Assist with photography, videography, or other content capturing during events.

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

·       Responds to requests for service and assistance.

·       Contributes to building a positive team spirit.

·       Treats people with respect.

·       Works with integrity and ethically.

·       Follows policies and procedures.

·       Supports organization's goals and values.

·       Adapts to changes in the work environment.

·       Is consistently at work and on time.

·       Follows instructions, responds to management direction.

·       Asks for and offers help when needed.

·       Includes appropriate people in decision-making process.

·       Treats others with respect and consideration regardless of their status or position.

·       Demonstrates accuracy and thoroughness.

·       Completes work in timely manner.

·       Observes safety and security procedures.

·       Reports potentially unsafe conditions.

·       Uses equipment and materials properly.

EDUCATION, EXPERIENCE, and TRAINING:

• Previous experience in communications, marketing, or related fields preferred.
• Excellent written and verbal communication skills.
• Proficiency with social media platforms, MS Office, and basic graphic design tools (e.g., Canva).
• Strong organizational skills and attention to detail.
• Ability to multitask and work effectively in a fast-paced environment.
• Creative mindset with a passion for storytelling and branding.

Preferred Attributes

• Enthusiasm for member engagement and club promotion.
• Positive attitude and professional demeanor.
• Willingness to learn new skills and adapt to evolving communication channels.
• Knowledge of hospitality or luxury club environments is a plus.

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Mainly sedentary work at a desk, with light movement during event coverage.
• Manual dexterity for computer work, content creation, and equipment handling.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Office-based with opportunities to support events and outdoor activities.
• Dynamic environment requiring flexibility and creativity.