What are the responsibilities and job description for the Luxury Client Advisor - Sales position at Bob's Watches?
About Bob’s Watches
Bob’s Watches is the leading online destination for buying, selling, and trading pre-owned Rolex and other luxury watches. Headquartered in Naples, we are recognized as one of the most trusted names in the industry with a transparent, data-driven approach and a loyal global customer base. As we continue to grow, we are looking for passionate, knowledgeable, and customer-focused professionals to join our in-store team.
Position Summary
We’re seeking a highly motivated Luxury Watch Sales Associate to deliver an exceptional luxury retail experience to our walk-in clientele and high-value customers. This position is ideal for someone with a strong background in luxury retail, fine jewelry, or timepieces, who thrives in a fast-paced, client-first environment.
Key Responsibilities
- Provide world-class service to clients visiting our Naples showroom, ensuring a personalized and engaging sales experience
- Educate clients on luxury watch brands, with a focus on Rolex, OMEGA, Tudor, Cartier, and more
- Drive sales by building lasting relationships and effectively communicating product value, provenance, and investment potential
- Assist customers in buying, selling, or trading pre-owned watches using our transparent pricing and authentication process
- Maintain expert-level knowledge of our current inventory, market trends, and competitive pricing
- Follow up with clients via phone, email, and text to nurture leads and build repeat business
- Support day-to-day showroom operations, including product display, inventory management, and in-person consultations
- Work Schedule: Full-time, Monday–Friday, 8:30 AM – 5:00 PM
Qualifications
- 2 years of experience in luxury sales, preferably with watches, jewelry, or high-end fashion
- Proven ability to deliver exceptional client experience and close high-value sales
- Passion for luxury watches and knowledge of leading brands, particularly Rolex and other Swiss watchmakers
- Strong interpersonal, communication, and organizational skills
- Tech-savvy with experience using CRM tools and POS systems
- Self-motivated, dependable, and eager to contribute to a high-performance retail environment
Preferred Skills
- Previous experience in Rolex, OMEGA, or Cartier sales
- Familiarity with the luxury pre-owned market and online-to-offline (O2O) retail strategies
What We Offer
- Competitive base salary plus commission
- Health, dental, and vision insurance
- Opportunities for professional development and growth
- A collaborative, entrepreneurial environment
Join an Award-Winning Team!
We’re proud to share that we were voted one of America’s Best Retailers in USA Today's Top 500 list — a testament to our commitment to excellence, innovation, and customer satisfaction. If you're passionate about delivering top-tier service and want to be part of a nationally recognized brand, we’d love to meet you!
The Company reserves the right to alter or amend an employee’s job responsibilities at any time based on the needs of the business. We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws. If you require alternative methods of application or screening, you must approach the employer directly to request this.
CME International, LLC, dba Bob’s Watches is an equal opportunity employer.
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