What are the responsibilities and job description for the Service Advisor position at Boater's World Marine Centers?
Description
Take Ownership of the Service Lane at Our Flagship Florida Location
Relocation assistance may be available for qualified candidates.
Boater’s World Marine Centers is expanding our service department in Lake Placid, FL and is actively hiring a Marine Service Advisor to support our growing operation.
This is our flagship Florida store, with high unit volume and a steady flow of service work. You’ll operate as the primary Service Writer, giving you full ownership of your lane and direct impact on both customer experience and shop performance.
We are prioritizing Florida-based candidates or those ready to relocate immediately.
If you’re looking for a high-activity role where you can stay busy, earn based on performance, and take ownership of your work — this is a strong opportunity.
Why Lake Placid?
Enjoy a lower cost of living, less traffic, and a more relaxed pace of life while working at one of the busiest marine dealerships in the region. It’s an opportunity to build your career without the stress of a major metro market.
What You’ll Do
- Greet customers and provide a professional, customer-first experience
- Document repair needs, unit condition, and service history
- Create accurate repair orders and estimates using Lightspeed
- Communicate job status, timelines, and approvals throughout the process
- Coordinate closely with technicians, parts, and vendors
- Identify and recommend additional service and maintenance needs
- Manage your service lane from intake through completion and follow-up
This is not a comprehensive list of duties. Responsibilities may evolve based on business needs.
Requirements
- 1–3 years of Service Writer / Service Advisor experience (marine or powersports preferred)
- General knowledge of boats, marine engines, or similar equipment
- Experience with dealership systems (Lightspeed preferred)
- Strong communication, organization, and multitasking ability
- Comfortable working in a fast-paced, high-volume environment
- Customer-focused mindset with strong problem-solving skills
- Ability to manage your own workload and take ownership of results
- Team-oriented with a proactive, accountable approach
Schedule & Work Environment
- Full-time: 8:00 AM – 5:00 PM
- Sundays off one weekday off
- Saturdays required
- Overtime may be required during peak seasons
- Physical requirements include lifting up to 50 lbs, bending, and reaching
Compensation
- Base pay plus performance-based earnings tied to repair orders written under your name
Why Join Boater’s World Marine Centers
- Flagship Florida location with strong, consistent service volume
- Solo Service Writer role with full ownership of your lane
- High-activity environment with earning potential tied to performance
- Growing organization with advancement opportunities
- Work closely with service, parts, and leadership teams
Apply Today
If you’re ready to take ownership of a high-volume service lane and grow your career in the marine industry — apply today.