Retail Budtender - Cannabis

About Us:

Cookies Retail is a top global partner of Cookies, dedicated to opening and operating stores across the U.S. and beyond. Our budtenders support daily store operations, ensuring a smooth customer experience. More than premium products and inviting spaces, Cookies is rooted in the energy and passion of our team. Together, we deliver the Cookies Culture Experience through exceptional service, authentic connections, and a positive environment. Join us in sharing our passion and creating memorable experiences for every guest.

Job Summary:

The Retail Budtender will be responsible for developing and implementing strategic marketing plans to drive traffic, increase sales, and build brand awareness. This role requires a creative and analytical thinker with a strong understanding of the cannabis industry and regulatory environment. Additionally, the individual will assist as a retail budtender when required.

Key Responsibilities:

• Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment
• Ensure the sales floor is properly stocked and the presence of the store is well maintained
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
• Maintain product knowledge
• Greeting customers warmly when they enter and ensuring they are given the Cookies Culture experience.
• Accurately use and maintain the Point of Sale (POS) system in person and for placing online/phone orders
• Correct cash handling and discount application
• Accurate and timely data entry of patient profiles
• Verifying proper paperwork, documentation, and ID for customers
• Other duties as assigned by the Management Team

Other duties:

• Monitor cash in drawers and let Leads know when drops are needed.
• Work scheduled shifts as assigned by the Store Manager or General Manager.
• Clean and organize work areas and bathrooms as directed by supervisors
• Check schedule daily for shift changes
• Check customer ID verifying compliance with all rules and regulations.
• Create Customer profiles and gather key information when possible, including email addresses, phone numbers and birthdates.
• Work a minimum of one check-in shift per week
• Complete online orders (at Check In)
• Advise patients on effects and dosage of edibles, topicals, concentrates and flower.
• Monitor and organize Montell shelves with cannabis and non-cannabis items
• Maintain updated, clean, organized, and accurate product display shelves and fridge
• Keep price tags updated and accurate
• Update flower, edible, and concentrate display sample tables
• Be knowledgeable about products and promotions, share information with customers
• Complete sales transactions compliantly and accurately
• Keep budtender drawers stocked with exit bags and receipt paper
• Assist with maintaining accurate product photos and descriptions in POS system
• Assist with product labeling, inventory counts, and other duties as assigned by the Assistant Manager, Store Manager, or General Manager.
• Answering phone calls
• Other duties as directed by Manager on Duty (MOD)
• Other duties may be assigned.

Qualifications:

• Valid State-Issued Driver’s License.
• 21 years of age or older.
• Valid food handlers permit.
• Satisfactory Background check

Benefits:

• Competitive salary
• Paid time off and holidays.
• Sick leave
• Employee discounts on dispensary products.
• Opportunities for professional growth and development.

Education and/or Work Experience Requirements:

High School Diploma or equivalent

• Previous food service or retail experience (preferred)
• Previous industry experience (preferred)
• Minimum 21 years of age
• Maintain eligibility to work in the Cannabis Industry

Physical Requirements:

• Ability to generally stand, bend, walk, stoop, and kneel for prolonged periods, and sit occasionally.
• Must be able to stand/walk for up to 8 hours at a time.
• Must be able to sit for up to 8 hours at a time.
• You must be able to lift at least 50 pounds safely and properly.
• Ability to work in a stressful, fast-paced environment.
• Must be able to workdays, nights, holidays and weekends.

Shift:

• 7-8-hour shift with (30 min – 1-hour lunch)
• Open shift availability
• Weekdays and weekends
• Days and Nights
• Holidays

Blue Whale Enterprises, Inc., is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Disclaimer:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Pay: $16.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Paid time off
• Vision insurance

Application Question(s):

• Willing to undergo Background Check?

Experience:

• Cannabis Sales: 1 year (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $16 - $17