Office Experience Manager at Early-stage VC Firm

Early-stage VC firm is looking for an Office Experience Manager to be the heartbeat of their SF office. This is an opportunity to join a small, close-knit team of 9 and embed yourself at the center of a dynamic ecosystem, interacting with portfolio companies, founders, LPs, and investors while owning the office operations that make it all run smoothly. In this role, you’ll manage day-to-day office operations by liaising with building management, coordinating vendors, stocking snacks and supplies, greeting and welcoming guests, and ensuring the space is polished and ready every day. You’ll also support events, including team off-sites, founder dinners, and the annual AGM, and coordinate with portfolio companies using the office to ensure they’re set up to run their own successful events. Someone proactive, resourceful, and solutions-oriented who can figure things out independently, brings strong EQ and people skills, thrives with a no-task-too-small attitude, and leads with a hospitality-first mindset that makes everyone feel genuinely welcome. This is an in-office role based in San Francisco. 120-150K DOE excellent benefits, discretionary bonus, 401k with match, lunch provided daily, and flexible PTO.

Responsibilities:

• Oversee daily office operations to ensure the workspace is organized, fully stocked, functional, and welcoming for team members, guests, and visitors.
• Coordinate with building management and external vendors for office maintenance, cleaning, technology, supplies, catering, and other operational needs.
• Manage office logistics, including mail and package handling, meeting room coordination, workspace readiness, and basic facilities troubleshooting.
• Provide a high level of hospitality by greeting visitors, supporting in-office guests, and creating a professional and positive office experience.
• Support internal teams with administrative and operational tasks, including scheduling support, office resource coordination, and day-to-day problem solving.
• Assist with planning and executing office gatherings, team experiences, meetings, and occasional events or off-site support as needed.
• Maintain inventory of office supplies, snacks, kitchen items, and branded materials, ensuring the office is consistently prepared for daily use.
• Contribute to a positive team culture by supporting special projects, improving office experiences, and helping create an efficient and collaborative environment.

Qualifications:

• 2 years of experience in office administration, operations, hospitality, workplace coordination, events, or a related role.
• Strong organizational and multitasking skills, with the ability to manage competing priorities in a fast-paced environment.
• Excellent communication, coordination, and interpersonal skills, with a hospitality-driven and service-oriented mindset.
• Proficiency with workplace and communication tools such as Google Workspace, Notion, Zoom, messaging platforms, and other productivity software.
• Proactive, resourceful, and dependable, with the ability to solve problems independently and adapt to changing needs.
• High attention to detail and the ability to execute tasks with consistency, professionalism, and care.
• Collaborative, team-oriented, and willing to support both large and small tasks with a positive attitude.
• Experience with event coordination or workplace experience initiatives is a plus.
• Interest in technology, startups, and emerging tools, including AI platforms, is preferred.