Hospitality Coordinator

Description

Job Description Summary:

As the Hospitality Coordinator for Block Imaging, you will play a vital role in enhancing customer engagement and fostering a welcoming environment for both our guests and internal team. Your focus will be on hosting memorable experiences, supporting organizational operations through administrative tasks, and maintaining the company's overall appearance and cleanliness. This position requires a proactive individual who can manage multiple responsibilities while delivering exceptional service.

Essential Functions and Job Duties:

• Inventory and Supply Management: Maintain inventory for the office and building, ordering office supplies and stocking kitchen essentials. Ensure the team kitchens are clean, organized, and welcoming.
• Mail Processing: Sort and distribute daily mail, ensuring timely notation of received checks.
• Guest Hosting: Participate in creating a “hosting next level experience” for guests, ensuring their needs are met during visits.
• Event Coordination: Assist in the planning and execution of company events, contributing to a seamless experience for attendees. Assist in marketing team with distribution of trade show materials.
• Administrative Support: Undertake special projects and handle other duties as assigned, supporting the Administrative and Core teams.
• Apparel Management: Order, maintain inventory, and stock Block Imaging apparel for team members and customers.
• All other duties as assigned.

Requirements

Role Competencies:

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner
• Ability to work on concurrent projects and ensure timeliness are met
• Capable of building positive working relationships with team members, customers and vendors
• Ability to be flexible and resolve situations with confidence and mature leadership
• Solution-oriented professional who treats others with dignity and respect
• Team player who will foster communication among teams and share success
• Hold self to a high standard while ensuring projects are completed on time
• Experience in delivering and demanding a high level of customer service
• Thorough knowledge of safety regulations
• Exceptional written and verbal communication skills including listening
• Proficient in Excel, Word, Outlook, keyboarding, and internet research
• Comply with Key performance Indicators

Cultural Fit: Exhibit the Block Core Values of Honor, Together, Growth, and Integrity. Make choices that contribute to the development and reinforcement of the core values. 

Education or Relevant Experience:

• Education: Some College
• Experience: None

Supervisory Responsibilities: 

This position requires only self-supervision.

Minimum Physical Expectations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you have any questions, please contact Human Resources.

• Physical activity that requires often bending, stooping, reaching, climbing, kneeling and/or twisting. 
• Physical activity that sometimes involves pushing and/or pulling over 25 lbs. but not more than 75 lbs.
• Physical activity that sometimes involves lifting over 25 lbs. but not more than 75 lbs.
• Physical activity that requires keyboarding, sitting, phone work and filing.

Travel Requirements:

N/A

Work Environment Expectations:

Temperature, noise level, whether the job is inside or outside, and other factors that will affect the person’s working conditions while performing the job.

• Physical activity that sometimes requires exposure to loud noises that do not require ear plugs.
• Physical activity that often requires exposure to machinery.
• Physical activity that sometimes requires exposure to hazardous materials (MSDS available).

Benefits and Perks

We bring our mission—People Matter—to life through the care and benefits we offer our team. 

• Health, Vision, Dental & More: We provide competitive insurance options, including medical, dental, and vision coverage. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses 
• Paid Time Off: Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment. In addition, team members receive two “People Matter” days annually for volunteering in your community.
• Annual Bonus Opportunities: Potential bonus opportunities based on meeting company profitability goals.
• 401(k) Investment Plan & Budgeting: A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training. 
• Team Member Perks Program: Offers exclusive discounts, special deals, and other benefits for team members.
• Tuition Assistance: After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization. 
• Employee Referral Bonus Program: We believe great people know great people! When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
• Paid Parental Leave: Paid Parental Leave provisions following a qualified FMLA approved leave.
• Environment: Whether you work on-site or remotely, you’ll be part of a connected, supportive culture where people come first. We believe great work starts with genuine care for one another. We value relationships, learning, and growth, and we create space for meaningful connection across every team and location. At Block Imaging, we strive to make every team member feel supported, valued, and connected to something bigger than themselves.

Block Imaging Parts & Service is an Equal Opportunity Employer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary : $1,000 - $2,500