What are the responsibilities and job description for the Operations Manager position at Black Bear Talent?
Operations Manager
We are a restoration and garment care company specializing in helping families and businesses recover personal belongings after fires, floods, and other disasters. Our services include textile restoration, electronics cleaning, and hard-contents restoration. We also operate two laundromat/dry-cleaning
facilities in the area.
Operations Manager – Full Time
Schedule: Monday–Friday (No weekends; on-call availability required for emergency restoration events)
Start Date: ASAP (to allow time for comprehensive hands-on training)
About the Role
We are looking for a motivated Operations Manager who is eager to learn every aspect of the business. This position requires someone who is team-oriented, adaptable, and
willing to jump into any task when needed. You will gain a full understanding of the restoration process, dry cleaning operations, and laundromat workflow.
Key Responsibilities
- Learn and Master all operational processes, including
- Textile, Electronics, and hard-contents restoration
- Dry Cleaning Operations
- Laundromat procedures
- Assist with and manage restoration claims in partnership with insurance providers
- Support, coach, and collaborate with team members
- Ensure daily operations run smoothly across all service areas
- Step into different roles as needed to support the team
- Problem-solve and adapt to urgent or unexpected needs
Qualifications Required:
- Strong Interpersonal and communication skills
- Willingness to be fully cross-trained in all service areas
- Hands-on work ethic with a team-first mindset
- Ability to maintain professionalism under pressure and in fast-moving situations
- Must be a team player
Preferred:
- Previous management or supervisory experience very preferred
- Experience in restoration, cleaning, insurance claims, or service industries is a big plus
At Black Bear Talent we’re not just about filling a space. We partner with you to find the right fill for your needs. Our number one goal is to find you the career candidate and building the relationship with the employer as your trusted source for staffing and direct hires
Benefits:
- Paid time off
- Health insurance
- Other
Job Type: fulltime, parttime
Schedule:
- Monday to Friday
- Other
Education: High school degree
Work location: On-site
