What are the responsibilities and job description for the PC/LAN Tech I position at Biogensys?
We are hiring a PC/LAN Tech I for one of our clients in Phoenix, AZ.
Job Description
We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.
Job Description
- Temporary technical staff are needed to support a large-scale Desktop Refresh Program for the Judicial Branch. Technicians will assist with deployment and replacement of desktop and laptop computers at Judicial Branch facilities throughout County. Responsibilities include imaging systems, workstation setup, peripheral installation, hardware replacement, basic troubleshooting, inventory tracking, and customer support during deployment activities. Technicians will provide onsite assistance to judicial staff and end users while maintaining a professional, courteous, and customer-focused approach. This position requires the ability to work in a fast-paced, high-volume deployment environment while meeting scheduled rollout timelines and maintaining accurate documentation within ticketing and asset management systems.
- Experience deploying and configuring Windows desktop and laptop computers
- Basic knowledge of workstation imaging and deployment processes
- Experience setting up monitors, docking stations, printers, and peripherals
- Strong customer service and communication skills
- Ability to follow deployment schedules and written procedures
- Basic troubleshooting skills related to hardware, software, and connectivity issues
- Ability to work independently and as part of a deployment team
- Experience updating tickets and documenting completed work
- Ability to lift and move computer equipment as required
- Reliable transportation and ability to travel to various locations throughout Maricopa County
- Professional demeanor and ability to work with users at all organizational levels
- Experience supporting desktop refresh or hardware deployment projects
- Experience using SCCM, MDT, Intune, Autopilot, or similar imaging/deployment tools
- Previous enterprise or government IT support experience
- Experience with asset tracking and inventory management systems
- Experience working in a high-volume deployment environment
- Knowledge of Active Directory and basic network connectivity troubleshooting
- Minimum of three (3) year of experience in desktop support, computer deployment, technical support, or related IT field OR
- An equivalent combination of education and related technical experience sufficient to successfully perform the essential duties of the position Experience Preferred
- Experience participating in large-scale PC refresh or deployment initiatives
- Experience providing onsite technical support in enterprise, government, or public sector environments
- Experience working directly with end users in customer-facing technical support roles.
- High School Diploma or GED Other Requirements:
- Must possess or have the ability to obtain a valid Arizona driver's license at the time of hire
- General knowledge of hand tools, hardware installations (how to set up a computer workstation with multiple screens), and wire mapping/management best practices.
- 8:00 AM to 5:00 PM
We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.