What are the responsibilities and job description for the Receptionist position at Big Horn Rehabilitation and Care Center?
Job Title: Receptionist
Location: Big Horn Rehabilitation and Care Center, Sheridan, Wyoming
About Us: Big Horn Rehabilitation and Care Center is a leading provider of skilled nursing and rehabilitation services in the beautiful community of Sheridan, Wyoming. Our 128-bed facility specializes in short-term rehabilitation, long-term care, respite care, and comfort care services. We proudly serve the people of Wyoming through accepting Medicare, Medicaid, and private insurance.
At Big Horn, our mission is to provide personalized, high-quality care in a warm and welcoming environment. We foster a strong sense of community while honoring the unique identities, preferences, and stories of each resident. Our team is committed to upholding values of excellence, compassion, and respect as we strive to improve the quality of life for every individual we serve.
Position Overview: We are seeking a dynamic indivudual to join our team.
Hours: Mon-Fri 8a-5p
Primary Purpose Of This Position
The primary purpose of this position is to perform clerical support in an efficient manner in accordance with established procedures and as directed by the supervisor.
Duties And Responsibilities
Location: Big Horn Rehabilitation and Care Center, Sheridan, Wyoming
About Us: Big Horn Rehabilitation and Care Center is a leading provider of skilled nursing and rehabilitation services in the beautiful community of Sheridan, Wyoming. Our 128-bed facility specializes in short-term rehabilitation, long-term care, respite care, and comfort care services. We proudly serve the people of Wyoming through accepting Medicare, Medicaid, and private insurance.
At Big Horn, our mission is to provide personalized, high-quality care in a warm and welcoming environment. We foster a strong sense of community while honoring the unique identities, preferences, and stories of each resident. Our team is committed to upholding values of excellence, compassion, and respect as we strive to improve the quality of life for every individual we serve.
Position Overview: We are seeking a dynamic indivudual to join our team.
Hours: Mon-Fri 8a-5p
Primary Purpose Of This Position
The primary purpose of this position is to perform clerical support in an efficient manner in accordance with established procedures and as directed by the supervisor.
Duties And Responsibilities
- Answer telephones, determine nature of call and direct caller to appropriate individual or department.
- Assist with administrative duties as directed (includes typing, filing, posting accounts, etc.).
- Greet visitors and direct to appropriate office and/or resident room.
- Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
- Operate copier, office machines, etc., as directed.
- Operate telephone system, transfers, voicemail administration and setup and operate paging system when required.
- Provide directions/information to visitors, guests, residents, sales representatives, etc.
- Assist with inter-facility communication.
- Works in office areas as well as throughout the facility and its premises.
- Moves intermittently during working hours.
- Is subject to frequent interruptions.
- Is subject to hostile and emotionally upset residents, family members, visitors, etc.
- May be directed to working off-shift hours in emergency situations.
- Attend and participate in continuing education programs.
- Communicates with nursing and other department personnel..
- Must possess, as a minimum, a high school diploma or its equivalent.
- Must be able to read, write, speak and understand the English language.
- Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors and the general public.
- Must possess a cheerful personality and be able to work harmoniously with other personnel.
- Must be able to follow written and oral instructions.
- Must be competent with word processing, email and spreadsheet applications (e.g., Microsoft Office or equivalent).
- Must function independently, have flexibility, personal integrity and the ability to work effectively with other personnel.
- Must have a pleasant speaking voice.
- May be necessary to assist in the evacuation of residents during emergency situations.
- A Mission-Driven Culture: At Big Horn, we are guided by core values of excellence, compassion, and respect. We believe in going above and beyond to ensure our residents feel valued and supported.
- Collaborative Environment: Our team-oriented approach encourages open communication, mutual respect, and shared goals. We are proud to foster a culture where every staff member’s contributions are recognized and celebrated.
- Beautiful Location: Nestled in Sheridan, Wyoming, our facility is surrounded by breathtaking natural beauty and a welcoming community. Sheridan offers a small-town feel with big-city amenities, making it an ideal place to live and work.
- Professional Growth Opportunities: We are committed to the professional development of our staff. As part of our team, you will have access to training, mentorship, and opportunities to advance your career.
- Meaningful Impact: Working at Big Horn means making a real difference in the lives of residents and their families. Every day, you’ll have the opportunity to create positive change and provide comfort, care, and connection.
Salary : $16
