What are the responsibilities and job description for the Office Coordinator position at Better Collision Centers?
Description
We're Coming to Myrtle Beach.
Better Collision Centers is expanding to the Grand Strand — and we're looking for an Office Coordinator who understands that first impressions matter.
This is a ground-floor opportunity to help build something from day one. You'll be the first voice customers hear and the first face they see. We need someone who is warm, organized, and makes people feel taken care of the moment they walk through the door.
If you're the kind of person who brings calm to chaos and makes everyone around you feel welcome — keep reading.
The Role
You're the hub of the shop — keeping customers informed, the team organized, and operations running smoothly.
What We're Looking For
Office Coordinators can grow into Service Advisor, Customer Experience, or Management roles as they develop their skills and industry knowledge.
Ready to be part of something new? Apply now.
Requirements
We're Coming to Myrtle Beach.
Better Collision Centers is expanding to the Grand Strand — and we're looking for an Office Coordinator who understands that first impressions matter.
This is a ground-floor opportunity to help build something from day one. You'll be the first voice customers hear and the first face they see. We need someone who is warm, organized, and makes people feel taken care of the moment they walk through the door.
If you're the kind of person who brings calm to chaos and makes everyone around you feel welcome — keep reading.
The Role
You're the hub of the shop — keeping customers informed, the team organized, and operations running smoothly.
- Greet customers and create a welcoming first impression
- Answer phones and direct inquiries to the right people
- Schedule appointments and manage the daily calendar
- Support Service Advisors and Managers with file preparation and documentation
- Handle customer check-in and check-out, ensuring proper paperwork and authorizations
- Provide timely repair updates and follow-up communication
- Keep the front office organized and running efficiently
What We're Looking For
- Experience in customer service, office administration, or reception
- A natural relationship builder — friendly, professional, and approachable
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Comfort working in and around a shop setting
- Someone who takes initiative and pays attention to details
- Hourly pay, based on experience
- Paid weekly
- Up to 14 days PTO annually (prorated in first year; available after 90 days)
- 1 Floating Holiday upon hire
- Health, dental, and vision insurance
- Voluntary life insurance
- Short-term and long-term disability
- Growth opportunities — this company is expanding fast
- Culture-First Excellence – Trust, transparency, accountability.
- Continuous Growth & Innovation – Standing still is not an option.
- Operational Agility – Flow beats hurry.
- Relentless Quality & Safety – No shortcuts. Ever.
- Empowered Team Ownership – We rise by lifting each other.
Office Coordinators can grow into Service Advisor, Customer Experience, or Management roles as they develop their skills and industry knowledge.
Ready to be part of something new? Apply now.
Requirements
- High school diploma or equivalent
- Must be able to work in a fast-paced environment
- Valid driver's license preferred