What are the responsibilities and job description for the Food Service - Breakfast Host position at Best Western?
Job Title: Breakfast Host
Job Summary: As a host, you will be responsible for providing a warm guest experience and to ensure cleanliness, proper stock and efficiency during food and beverage times.
Job Duties:
Qualifications:
Job Summary: As a host, you will be responsible for providing a warm guest experience and to ensure cleanliness, proper stock and efficiency during food and beverage times.
Job Duties:
- Providing and inviting and hospitable atmosphere for guests.
- Ensure all areas of the public space is clean.
- Ensure proper stock of food items.
- Train New and existing Hosts.
- Inspect food and beverage regularly to ensure safety and optimal taste.
- Complete minimal maintenance and report larger issues to the maintenance department.
- Ensure applicable brand standards are adhered to within the scope of food and beverage and common areas.
- Prep food and beverage for guest following instructions provided by manufacturer.
- Assist Assistant General Manager, Staff, and General Manager with routine and project oriented tasks.
- Lead department constant improvement in cleanliness, attitude, and efficiency.
- Share Ideas with Management.
- Relay any customer issues, complaints, and special requests in a professional manner and assist when necessary.
- Provide assistance in other areas of the hotel at the direction of the General Manager.
- Complete assigned deep cleaning tasks as directed by General Manager.
- Responsible for cleanliness and condition of all public areas including, but not limited to, Lobby, Meeting Rooms, and business center.
- Assist in Meeting room with Food and beverage as directed.
Qualifications:
- High school diploma or equivalent required.
- Requires ability to communicate in a friendly manner with guests in order to create a warm, comfortable, relaxing environment.
- Previous experience in working with the public or food service experience preferred, but not required.
- Requires ability to walk and stand during entire working period; requires ability to lift 15 - 25 pounds intermittently during the work shift.