What are the responsibilities and job description for the Technicial Supervisor position at BEST Engineered Surface Tech?
The Technical Supervisor is responsible for overseeing the technical execution of coating application processes, ensuring quality, efficiency, and compliance with customer and industry requirements. This role serves as a technical authority within the facility, with a critical focus on interpreting CAD drawings, translating customer specifications into production-ready processes, and supporting cross-functional teams through training and technical guidance.
Shift: 5 a.m. - 1:30 p.m. Monday-Friday with overtime as business needs arise
Responsibilities:
- Technical and Process Oversight
- Interpret and analyze CAD drawings, blueprints, and customer specifications to determine coating requirements, tolerances, and processing methods
- Translate CAD and engineering data into clear work instructions and process documentation for production teams
- Serve as a technical resource for coating processes, preparation, masking, and application methods
- Support new product introductions, process changes, and continuous improvement initiatives
- Supervisory and Leadership Duties
- Supervise and provide technical guidance to coating technicians and operators
- Support cross-training efforts to ensure operational coverage and continuity
- Assist with troubleshooting process issues, nonconformances, and customer concerns
- Report jobs not meeting production rates to the Plant Manager
- Promptly address performance and conduct issues in accordance with company policies
- Maintain well-organized, safe, and productive work areas
- Partner with Quality, Engineering, and Operations to ensure consistent execution of processes
- Run a department or fill in for another supervisor as needed
- Quality and Compliance
- Ensure compliance with customer specifications, internal procedures, and applicable industry standards (e.g., NADCAP, ISO, AS9100, customer-specific requirements).
- Participate in audits, root cause analysis, and corrective action activities.
- Review and approve technical documentation, travelers, and work instructions as required.
- Continuous Improvement
- Identify opportunities to improve efficiency, reduce scrap/rework, and enhance process capability.
- Support validation of new equipment, tooling, or coating processes.
- Provide technical input for capital equipment or process upgrades.
- Exemplify and embrace our BEST Values
- All other duties, as assigned
Qualifications:
- Proven ability to read and interpret CAD drawings (required)
- Bachelor’s degree required; equivalent combination of education and experience may be considered
- 5 years of experience in a coating’s application, manufacturing, or industrial processing environment
- Prior experience in a technical lead, supervisory, or senior technician role
- Strong understanding of coating processes, surface preparation, and application techniques
- Ability to interpret engineering drawings, specifications, and tolerances
- Strong problem-solving, troubleshooting, and communication skills
- Experience working in a regulated or quality-driven environment preferred
- Proven managerial experience with strong team building, decision-making, and people management skills
- The ability to work with a diverse culture to help improve processes, quality, and safety
- The ability to exemplify and embrace our BEST values and culture of quality, customer service, safety, and team
Preferred Qualifications
- Experience in aerospace, defense, medical, or other highly regulated industries
- Familiarity with NADCAP or similar accreditation requirements
- Experience with process documentation, work instructions, and technical training
- CAD software exposure (e.g., AutoCAD, SolidWorks, or similar) strongly preferred
Physical and Work Requirements
- Ability to work in a manufacturing environment, including exposure to coatings, chemicals, and PPE requirements
- Ability to stand, walk, and inspect parts on the production floor as needed