What are the responsibilities and job description for the Service Technician position at Berg Enterprises, Inc?
Responsibilities.
Take charge of all assigned work and maintain a sense of ownership of all scope on-site
Walk the site in an observed manner, taking note of hazards and, when appropriate, correcting them accordingly
Communicate with fellow crew members, public, customers, or adjacent trade crews when necessary
Manage and update customer database with complete and accurate information
Provide exceptional customer service, communicating clearly and efficiently
Requirements.
2 years of experience in HVAC maintenance, diagnostics, troubleshooting and repairing, and new unit start-up
Universal EPA Certification, NATE certification (not required but a bonus)
Knowledge of equipment including, but not limited to: package units, heat pumps, furnaces, condensers, evaporator coils, evaporative coolers
Ability to work independently and as a team when needed
Technicians are required to be on call after the probationary period and will need to work some holidays depending on the on-call schedule
As an ambassador of Berg Enterprises, you are expected to represent the company with professionalism, honesty, and integrity
Compensation.
Competitive health, dental, and vision benefits including HSA
401(K) and company matching
Life Insurance
Vacation and sick pay
Uncapped incentive compensation structure
Company vehicle