What are the responsibilities and job description for the HR Coordinator position at Benshaw, Inc.?
Location: 615 Alpha Drive, Pittsburgh, PA 15238
Hours: Full-time (40 hours); Monday-Friday 8am-5pm
Position OverviewThe Workplace Experience & HR Coordinator plays a key role in supporting a positive, engaging, and efficient work environment. This position blends office operations, employee experience, and HR administrative support to ensure employees have the resources, information, and environment needed to be successful. The coordinator oversees day-to-day office functions, facilitates communication, supports onboarding and employee engagement activities, and contributes to a welcoming and organized workplace aligned with company culture.Workplace & Office Operations• Oversee day-to-day office operations to ensure a smooth, efficient, and professional work environment.
• Maintain office procedures, administrative systems, and facility-related workflows.
• Manage building access, employee and contractor badges, and visitor procedures.
• Coordinate facility repairs, maintenance, cleaning, and vendor services as needed.
• Maintain inventory of office supplies and oversee ordering and replenishment processes.
• Support office layout updates, workspace assignments, and maintaining common areas.
• Schedule and coordinate meeting rooms, conference spaces, and shared workplace tools.Employee Experience & Communication• Serve as a friendly, knowledgeable point of contact for employee inquiries related to office needs, workplace processes, or general support.
• Create and distribute monthly company newsletters and internal communications.
• Assist in planning and executing company events, celebrations, and employee engagement activities.
• Coordinate customer visits, onsite meetings, and hosted lunches.
• Support travel arrangements for employees and executives as needed.
• Help gather employee feedback on workplace experience and identify areas for improvement.HR Support & Onboarding• Coordinate new hire onboarding including workspace setup, badge assignment, orientation scheduling, and first-day welcome activities.
• Assist with offboarding processes including collecting badges, equipment, and final documentation.
• Maintain accurate digital and physical employee records in compliance with HR standards.
• Support employee first-day experiences, trainings, and internal communication around HR initiatives.
• Collaborate with HR to ensure workplace experience aligns with cultural and engagement goals.Administrative, Financial & Reporting Support• Assist in maintaining department budgets and tracking office-related expenses.
• Process vendor invoices, employee expense submissions, and maintain organized documentation.
• Provide reporting support for HR and leadership, including headcount, engagement activities, and workplace-related metrics.
• Manage data entry, document organization, and internal process updates to ensure accuracy and efficiency.QualificationsCore Qualifications
• High school diploma or GED required; Associate's or Bachelor’s degree in HR, Business Administration, Communications, or related field preferred.
• 2–4 years of experience in office coordination, HR support, facilities/admin roles, or workplace experience functions.
Technical Skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong document management and data entry skills.
• Comfort using workplace tools such as digital signage, room booking systems, or communication platforms (training provided).
Soft Skills
• Exceptional communication and interpersonal skills with a customer-service mindset.
• Strong organizational and time-management abilities with excellent follow-through.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive thinker with a focus on continuous improvement and employee experience.
• Ability to maintain confidentiality and handle sensitive information with discretion.Success Indicators• Smooth office operations with minimal disruption.
• Positive employee feedback regarding workplace support and onboarding.
• Increased participation in company events and engagement activities.
• Accurate, timely completion of HR support tasks and administrative responsibilities.
• Well-organized, welcoming, and efficient workplace environment.
Hours: Full-time (40 hours); Monday-Friday 8am-5pm
Position OverviewThe Workplace Experience & HR Coordinator plays a key role in supporting a positive, engaging, and efficient work environment. This position blends office operations, employee experience, and HR administrative support to ensure employees have the resources, information, and environment needed to be successful. The coordinator oversees day-to-day office functions, facilitates communication, supports onboarding and employee engagement activities, and contributes to a welcoming and organized workplace aligned with company culture.Workplace & Office Operations• Oversee day-to-day office operations to ensure a smooth, efficient, and professional work environment.
• Maintain office procedures, administrative systems, and facility-related workflows.
• Manage building access, employee and contractor badges, and visitor procedures.
• Coordinate facility repairs, maintenance, cleaning, and vendor services as needed.
• Maintain inventory of office supplies and oversee ordering and replenishment processes.
• Support office layout updates, workspace assignments, and maintaining common areas.
• Schedule and coordinate meeting rooms, conference spaces, and shared workplace tools.Employee Experience & Communication• Serve as a friendly, knowledgeable point of contact for employee inquiries related to office needs, workplace processes, or general support.
• Create and distribute monthly company newsletters and internal communications.
• Assist in planning and executing company events, celebrations, and employee engagement activities.
• Coordinate customer visits, onsite meetings, and hosted lunches.
• Support travel arrangements for employees and executives as needed.
• Help gather employee feedback on workplace experience and identify areas for improvement.HR Support & Onboarding• Coordinate new hire onboarding including workspace setup, badge assignment, orientation scheduling, and first-day welcome activities.
• Assist with offboarding processes including collecting badges, equipment, and final documentation.
• Maintain accurate digital and physical employee records in compliance with HR standards.
• Support employee first-day experiences, trainings, and internal communication around HR initiatives.
• Collaborate with HR to ensure workplace experience aligns with cultural and engagement goals.Administrative, Financial & Reporting Support• Assist in maintaining department budgets and tracking office-related expenses.
• Process vendor invoices, employee expense submissions, and maintain organized documentation.
• Provide reporting support for HR and leadership, including headcount, engagement activities, and workplace-related metrics.
• Manage data entry, document organization, and internal process updates to ensure accuracy and efficiency.QualificationsCore Qualifications
• High school diploma or GED required; Associate's or Bachelor’s degree in HR, Business Administration, Communications, or related field preferred.
• 2–4 years of experience in office coordination, HR support, facilities/admin roles, or workplace experience functions.
Technical Skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong document management and data entry skills.
• Comfort using workplace tools such as digital signage, room booking systems, or communication platforms (training provided).
Soft Skills
• Exceptional communication and interpersonal skills with a customer-service mindset.
• Strong organizational and time-management abilities with excellent follow-through.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive thinker with a focus on continuous improvement and employee experience.
• Ability to maintain confidentiality and handle sensitive information with discretion.Success Indicators• Smooth office operations with minimal disruption.
• Positive employee feedback regarding workplace support and onboarding.
• Increased participation in company events and engagement activities.
• Accurate, timely completion of HR support tasks and administrative responsibilities.
• Well-organized, welcoming, and efficient workplace environment.