What are the responsibilities and job description for the HR Operations Coordinator (contract) position at BNY?
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.
Job Summary:
We are seeking a People’s Advisor to serve as a trusted partner for employees, providing guidance on HR policies, employee relations, and workplace matters within a fast-paced and dynamic environment. This role is responsible for advising employees on HR-related inquires from a queue and call-based system, while promoting a positive and inclusive workplace culture. The ideal candidate will be approachable, solutions-focused, and skilled in navigating sensitive employee situations with discretion and professionalism.
This is a 6-month contract position based in Pittsburgh, PA, with a hybrid work arrangement requiring onsite presence at least 4 days per week. The role follows a standard Monday–Friday schedule. Extension or conversion may be possible but is not guaranteed.
Key Responsibilities:
This is an opportunity to build valuable skills in HR operations, payroll, benefits, and case management skills, while also developing strong client service and communication abilities. This position offers the opportunity to practice empathy, problem-solving, and delivering clear answers.
At BNY, our culture speaks for itself. Here’s a few of our awards:
Min Pay Rate Max Pay Rate Currency Unit 26.4 33 USD hourly
Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information
Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.
Job Summary:
We are seeking a People’s Advisor to serve as a trusted partner for employees, providing guidance on HR policies, employee relations, and workplace matters within a fast-paced and dynamic environment. This role is responsible for advising employees on HR-related inquires from a queue and call-based system, while promoting a positive and inclusive workplace culture. The ideal candidate will be approachable, solutions-focused, and skilled in navigating sensitive employee situations with discretion and professionalism.
This is a 6-month contract position based in Pittsburgh, PA, with a hybrid work arrangement requiring onsite presence at least 4 days per week. The role follows a standard Monday–Friday schedule. Extension or conversion may be possible but is not guaranteed.
Key Responsibilities:
- Serve as the first point of contact for employee relations inquiries, providing timely and accurate guidance on policies and procedures
- Conduct investigations into workplace concerns, ensuring fair and thorough processes
- Interpret and communicate employment laws, regulations, and internal policies to employees and managers
- Maintain accurate documentation of employee relations cases and recommendations
- Bachelor’s degree in Human Resources, Business Administration, or related field required
- 1-2 years of experience in HR advisory, employee relations, or generalist roles
- Strong interpersonal and communication skills with the ability to build trust and rapport across all levels of the organization
- Demonstrated ability to handle confidential information with discretion
- Knowledge of employment law, HR best practices, and workplace compliance requirements
- Strong problem-solving skills with a solutions-oriented mindset
- Assist with client calls, review requests via ticketing systems, review queries, updating personal information/employment details, research as needed
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Case management and documentation tools
- Previous experience in a large, complex, or matrixed organization
- Familiarity with NeoCase Ticketing System
- Exposure to employee engagement surveys, analytics, or workforce reporting
This is an opportunity to build valuable skills in HR operations, payroll, benefits, and case management skills, while also developing strong client service and communication abilities. This position offers the opportunity to practice empathy, problem-solving, and delivering clear answers.
At BNY, our culture speaks for itself. Here’s a few of our awards:
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
- Bloomberg’s Gender Equality Index (GEI), 2023
Min Pay Rate Max Pay Rate Currency Unit 26.4 33 USD hourly
Additional Notes
Applications will be accepted on an ongoing basis.
This posting is for a contract assignment with Tundra Technical Solutions to provide services to Bank of New York (BNY). Please note that this is not a full-time employment opportunity. Candidates selected for this role will be engaged as contractors for the specified duration of the project. For any inquiries regarding the terms of the contract or engagement, please contact Tundra Technical Solutions directly.
Benefits Information
Optional benefits offering include medical, dental, vision and retirement benefits via Tundra Technical Solutions