Administrative Support Specialist

Job Title: SMB Implementation Admin Support Role

Location: Mason, OH

Zip Code: 45040

Duration: 5 Months

Pay Rate: $21.43 - 25/hr.

Keyword's: #Masonjobs; #ImplementationAdminSupport;

Start Date: Immediate

GENERAL FUNCTION:

Fix excel membership files, Group Portal client setup and email transition letters.. This includes a significant level of interaction with our external customers. Other responsibilities include routine and advanced administrative support as well as project/process management. This position is expected to be a team player who acts as a role model for other staff by demonstrating high-level performance, taking a leadership role and maintain the utmost professional demeanor and highest level of confidentiality and trust.

SUMMARY OF KEY ROLE(S) AND ESSENTIAL JOB FUNCTIONS:

⦁ Provide support to the Client Service Team to create client presentations, industry events/conferences, etc.

⦁ This will include the coordination of client visits to our facility.

⦁ Responsible for routine correspondence, travel arrangements, maintaining calendars, organizing and scheduling meetings, coordinating special events and answering calls.

⦁ Uses independent knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence.

⦁ Researches data and prepares response for requesting person/department.

⦁ Communicates data in a clear and concise manner to the requester and may recommend appropriate action to be taken.

⦁ Develops, generates, and updates reports (routine and non-routine) to assist management in making decisions (i.e. renewal status reports).

⦁ Completes and updates appropriate records and files.

⦁ Performs special projects as requested by management.

⦁ Ensures confidentiality of privileged information.

⦁ Personally respond to requests for information concerning office procedures.

⦁ Determine which requests to be handled by management, professional staff or other department.

⦁ Review outgoing materials and correspondence for internal consistency with approved procedures and ensure appropriate authorization is obtained.

⦁ Develop and maintain non-routine reports (i.e., reference).

Specific Skills Needed:

Mandatory and/or minimum requirements

* Typing Proficiency: Fast and accurate typing skills are crucial for entering large volumes of data efficiently.

* Attention to Detail: Ability to spot errors and ensure data accuracy is essential.

* Basic Software Knowledge: Proficiency in software like Microsoft Excel, Google Sheets, and database management systems.

* Time Management: Capability to prioritize tasks and manage time effectively to meet deadlines

* Communication Skills: Ability to communicate effectively with team members and understand instructions clearly.

Desirable attributes/qualifications?

* Data Management: Familiarity with organizing and managing data, including sorting and categorizing information.

* Data Validation: Skills in checking data for consistency and correctness

* Understanding of Data Formats: Knowledge of different data formats (e.g., CSV, XML) and how to handle them.