Billing and Client Relations Coordinator

Becker was honored by U.S. News & World Report as one of the best law firms to work for in both the 2024 and 2025 inaugural lists, reflecting our strong commitment to employee well-being, professional development, and a supportive workplace culture. Come be a part of our award-winning team!

Becker is a diverse, multi-practice, commercial law firm with offices in Florida, New York, New Jersey, Washington, D.C., and international affiliates. Since 1973, we’ve built a culture that is collaborative, creative, and passionate about growth. Our client-focused approach is rooted in exceeding expectations and building lasting relationships.

Why Join Becker?

Career Growth & Development

• We are deeply committed to employee growth. We want every team member to thrive professionally and personally and be part of Becker’s future.
• All new employees receive individualized training tailored to their role and our industry-leading software systems.

Comprehensive Benefits Package

• Medical, dental, and vision insurance
• Employer-paid benefits and mental health coverage
• Ancillary products including short-term disability and life insurance
• 401(k) with employer match
• Paid Time Off (PTO), paid holidays, and commuter benefits
• Access to internal wellness initiatives, including the Becker Mental Health and Wellness Committee

MUST BE STATIONED A COMMUTABLE DISTANCE TO ONE OF OUR OFFICES

POSITION SUMMARY:

The Client Relations and Billing Coordinator plays a vital role in fostering strong client relationships and ensuring the accuracy and timeliness of related billing processes. The ideal candidate will demonstrate exceptional organizational skills, the ability to deliver clear and professional communication, and thrive in a fast-paced legal environment. This role requires effective collaboration with attorneys, legal staff and external clients to support efficient service delivery and the firm’s commitment to client satisfaction.

DUTIES:

• Work under the direction of the Client Relations Manager to ensure that all incoming communication such as emails/correspondence and calls are addressed promptly.
• Provide timely, courteous, and professional responses to client inquiries, ensuring a high level of service.
• Respond to internal inquiries from attorneys and staff regarding client accounts and billing matters.
• Provide clients and attorneys with accurate account balance information upon request.
• Keeping organized records of client communication and follow-ups using Outlook mailbox tools.
• Ensure that billing and reminder statements are prepared timely.
• Communicate with clients regarding past due balances.
• Generate on-demand billing as needed.
• Responsible for updating attorneys' rates, completing billing adjustments, address changes, and updating the matter frequencies before initiating the billing process.
• Ensure compliance with firm policies and procedures related to billing and client communication.
• Any and all other duties as assigned.

EDUCATION/REQUIREMENTS:

• An Associate’s degree in accounting or similar combined with five or more years of related experience in accounting procedures, billing, and client relations.
• At least three years’ experience in a Law firm is required.
• An ability to manage multiple priorities and work effectively in a fast-paced environment.
• Must respond effectively to the most sensitive inquiries and complaints and possess strong verbal and written communication skills.
• Must have experience in Aderant Expert (preferred) or similar legal software—Microsoft Office experience with proficiency in Excel.

Replies are given within 24 hours, so apply today for immediate consideration.

Our Commitment to Compliance and Inclusion

In accordance with New York and New Jersey state laws, the salary range for this position is [$65,000-$75,000] annually, based on experience and qualifications. Final compensation will be determined during the hiring process.

Equal Employment Opportunity

Becker is committed to diversity in the workplace. Workplace diversity refers to the protection, respect and inclusion of all of the attributes that each employee contributes to the workplace. We strive for a workplace that welcomes and respects all employees regardless of any protected class status, including, but not limited to, race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, and disability. We also acknowledge the other ways in which people are different, such as educational level, life experience, work experience, socio-economic background, and personality and recognize the value of these individual differences.

We are wholly committed to creating hiring practices and a work environment that values and utilizes the contributions of people with different backgrounds, experiences, and perspectives.

As such, it is the policy of Becker to recruit, employ, train, develop, and promote employees on the basis of individual qualifications, competence, and merit. We believe that all persons are entitled to equal employment opportunity and do not discriminate on any basis prohibited by applicable law. It is our goal to fully comply with the letter of the law, as well as its spirit and intent.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Application Question(s):

• Which Becker office are you closest to?

Experience:

• Law Firm: 3 years (Required)

Work Location: Remote

Salary : $65,000 - $75,000