Temporary Customer Service Representative

A manufacturing company in Glenview is looking for a temporary Customer Service Representative to join their team. This could be a potential full-time role. You'll be the first point of contact for customers and sales reps- answering questions, resolving issues, entering quotes, and making every experience a positive one. This isn't just a job; it's a chance to build lasting relationships, grow your career, and be part of a company that values your voice.

Primary Responsibilities

• Process requests from Inside Sales Accounts
• Process quotes when needed
• Customer support / follow up
• Work with internal stakeholders to maximize Customer satisfaction and sales
• Maintain and grow existing customer relationships and through regular contact and timely follow-up.
• Outbound calling to current and prospective customers to build sales pipeline and close new business.
• Schedule Quarterly Reviews with top Customers
• Track monthly, quarterly & yearly revenues
• Interact with Sales team on basic field needs
• Assist customer service team when needed
• Fill out or assist with customer required forms for company details (quality, regulatory other)
• Other duties as assigned

Qualifications

• Bachelor's Degree preferred, 2 years customer service and/or inside sales experience in a related field
• Excellent oral and written communication skills
• Financial & Business acumen
• Knowledge of business-to-business sales process and procedures
• Work independently with limited direction
• Demonstrated ability to build and maintain effective relationships with customers
• Familiarity with sales tool technology such as CRM, Cognos and business software
  

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)