What are the responsibilities and job description for the IT Support/Exec Support position at Beacon Hill?
You'll support a predominantly macOS environment with a strong reliance on Google Workspace, offering exposure to a modern, cloud-first ecosystem. In this role, you will work closely with employees at all levels, including executive leadership, providing high-touch support in a high-visibility setting that requires strong communication, professionalism, and discretion.
This position offers broad technical exposure across end-user support, collaboration platforms, and technical operations, along with the opportunity to identify improvements and influence how systems and workflows evolve over time.
Overview of Role:
* Provide Tier 1-3 technical support across devices, applications, systems, and user access in a fast-paced production environment
* Deliver high-touch, white-glove support to executives and staff
* Configure, deploy, and maintain macOS and Windows systems, with a primary focus on Apple hardware
* Administer Google Workspace as a core platform, alongside M365 (Teams/SharePoint)
* Troubleshoot both onsite and remotely
* Support conference room technology, video conferencing platforms, and A/V systems
* Assist with software deployment, system backups, and overall IT operations
* Identify and improve support processes and workflows to better support creative teams
What We're Looking For:
* Experience supporting users in creative, media, or production environments with heavy Apple usage
* Strong Google Workspace administration experience
* Proven ability to support macOS environments at scale
* Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP)
* Experience supporting SaaS tools, documentation, and user workflows
* Comfortable operating in high-visibility environments with executive-level interaction
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Salary : $40 - $48