Front Desk Coordinator

Front Desk Coordinator
Full-Time | Monday-Friday | $17/hr

We are seeking a Front Desk Coordinator to join our team and deliver an exceptional workplace experience. This role is vital to creating a welcoming, professional, and safe environment for associates, visitors, and guests. As the first and last point of contact in the building, the Front Desk Coordinator sets the tone for the day by providing excellent service, support, and engagement. This is a temp to hire opportunity in Richmond,VA.

Key Responsibilities

• Warmly greet and assist associates, visitors, and service partners upon arrival and departure.
• Manage visitor sign-in, issue badges, and ensure compliance with building security protocols.
• Provide wayfinding, answer general inquiries, and assist with basic building or access needs.
• Support building operations through walk-through audits, submitting and escalating work orders, reporting safety/security concerns, and assisting in emergencies.
• Provide feedback on the workplace experience to enhance overall environment and services.
• Support occasional on-site events, including meeting room setup, catering coordination, AV/IT troubleshooting, attendee assistance, and post-event reset (at select locations).
• Partner with building services teams to ensure a smooth, professional workplace experience.

Requirements

• 2 years of customer service experience, preferably in front desk, reception, concierge, or hospitality roles.
• Strong communication skills (verbal and written) with the ability to interact professionally with all levels of staff, executives, visitors, and service partners.
• Proficiency with Microsoft Office and Google Workspace; ability to learn visitor management and building-specific software.
• Ability to multitask, stay organized, and maintain attention to detail in high-traffic areas.
• Comfortable standing for extended periods while providing visible, attentive service.

Desired Soft Skills

• Communication & Listening - clear, professional, and attentive.
• Empathy & Patience - handle concerns with understanding and professionalism.
• Problem-Solving & Adaptability - respond quickly and effectively to unexpected needs.
• Positivity - create a welcoming, enthusiastic environment for all.

Schedule

• Full-Time, 40 hours per week
• Shift A: Mon-Fri 7:30am-4:30pm
• Shift B: Mon-Fri 9:00am-6:00pm
  

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)