Customer/Sales Support Specialist

Location: Salt Lake City, UT

Schedule: Monday-Friday, 8AM-5PM

Role Type: 3 month contract, strong potential to convert to fulltime

Work Arrangement: Onsite office environment

Our distribution client is seeking an Account Coordinator to support customer service and distribution operations. This role is responsible for managing customer orders from receipt through fulfillment and serves as a key point of contact for customers and internal sales stakeholders. The position plays an important role in ensuring accurate order entry, timely communication, and coordination across internal teams.

This opportunity is well‑suited for someone who is detail‑driven, service‑oriented, and comfortable working in a fast‑paced environment while managing multiple priorities.

• Serve as primary point of contact for assigned customers
• Process and enter customer purchase orders accurately
• Confirm orders and communicate discrepancies, delays, or issues
• Respond to inquiries related to order status, shipments, tracking, credits, and adjustments
• Prepare and process shipping documentation
• Communicate shipping requirements to warehouse and logistics teams
• Arrange freight and transportation using internal systems
• Monitor open orders to support on‑time delivery
• Maintain customer contract information in internal databases
• Support internal sales staff and collaborate with cross‑functional teams
• Assist with inbound calls and additional tasks as assigned

• 3 years of relevant experience, preferrable in manufacturing or distribution environments
• High school diploma or equivalent required
• Strong customer service and communication skills
• Excellent organizational skills with strong attention to detail
• Ability to interpret written and verbal instructions and resolve routine issues
• Strong time‑management skills with the ability to meet deadlines
• Proficiency in Microsoft Word and Excel
• Familiarity with ERP or CRM systems preferred
  
  

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you!

Beacon Hill. Employing the Future (TM)