What are the responsibilities and job description for the Beverage Server - Casino Bar Service position at Bally's?
ESSENTIAL JOB FUNCTIONS:
- Participate regularly in departmental and company meetings
- Smiles, provides exceptional customer service, and always treats guests and coworkers with respect.
- Prepares alcoholic and non-alcoholic drinks to specifications and serves them in and orderly and
- timely fashion.
- Ensure guest is 21 or older before serving alcoholic beverages by accurately checking guest ID.
- Knowledgeable in the products the company serves.
- Properly operates the point of sales system, accounts for all service items, and keeps a balanced
- bank.
- Understands salesmanship and customer service is what makes this position successful for the
- company and the team members.
- Ability to uphold great communication with guest, build rapport, and engage in friendly
- conversations.
- Sets and keeps workstations and casino floor areas properly stocked, clean, safe, and organized.
- Serves drinks, greet guests, busses and runs drinks, does side work, plus any other normal functions
- required to service our guests under normal operating conditions.
- Communicates all guest service opportunities and product shortages or issues to management.
- Knows and complies with all rules, regulations and policies of the food and beverage department
- Follows the company’s attendance policy as well as other rules and regulations set forth in the
- handbook.
- Able to satisfactorily complete assignable work tasks requested by the departmental leaders
- Must abide by all state and local liquor laws
- Immediately report any safety hazards, problems, or maintenance issues to the appropriate party
- Ensure customer service standards are met and retained
- Other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Target Salary Range: $7.25 per hour
Salary : $7