Food Operations and Merchandising Manager

At Backcountry, our goal is to inspire and equip outdoor enthusiasts with the knowledge and gear they need to pursue their passions. We're a team of experts dedicated to providing exceptional customer service and support.

Job Description:

We are seeking a highly organized and detail-oriented Merchandise Operations Manager to oversee and optimize operational processes that support our merchandising team. This role will be responsible for SKU setup, product information management, purchase order (PO) writing and tracking, vendor compliance, and ensuring the accuracy and efficiency of merchandise-related workflows.

Responsibilities:

• Manage and oversee SKU setup and maintenance, ensuring accurate product information is entered into all relevant systems.
• Collaborate with cross-functional teams (buying, marketing, e-commerce, and logistics) to ensure product attributes, pricing, and categorization are properly defined.
• Maintain data integrity by updating product details as needed, including pricing, descriptions, and vendor changes.
• Work with DC and Store teams on RTV's and reticketing based on strategy from the Merchant and Planning teams

Purchase Order Management:

• Write and submit purchase orders (POs) accurately and efficiently, ensuring alignment with merchandising and inventory plans.
• Track order changes, cancellations, and adjustments, ensuring alignment with financial goals and inventory needs.
• Work closely with the finance, logistics, and planning teams to facilitate seamless PO reconciliation and invoicing.

Vendor Compliance & Coordination:

• Ensure vendor compliance with company policies, including packaging, labeling, and delivery requirements.
• Communicate expectations and performance metrics to vendors, addressing any issues proactively.
• Maintain strong vendor relationships, ensuring smooth collaboration on product deliveries, returns, and replenishments.

Process Improvement & Reporting:

• Develop and maintain standardized workflows for SKU setup, PO tracking, and vendor compliance.
• Generate reports and insights on PO accuracy, fulfillment rates, and merchandise operations KPIs.
• Work closely with the Planning and DC teams to optimize the flow in and out of the DC

Requirements:

• 3-5 years of experience in merchandising operations, supply chain, or a related role.
• Strong knowledge of SKU management, purchase order processes, and vendor compliance.
• Experience working with ERP, PLM, or inventory management systems.
• Highly organized with strong attention to detail and the ability to manage multiple priorities.
• Proficiency in Microsoft Excel and data management tools.

Benefits:

• Medical/Dental/Vision and a variety of supplemental policies available.
• Company Health Spending Account (HSA) match.
• Cobra reimbursement for salaried employees until health insurance eligible.
• Paid Holidays.