What are the responsibilities and job description for the Product Operations Manager position at Backcountry?
At Backcountry, we're passionate about providing our customers with the best outdoor products and expertise to help them chase their dreams. We're seeking a highly organized and detail-oriented Product Operations Manager to join our team. In this role, you'll oversee and optimize operational processes that support our merchandising team, ensuring accurate product information, efficient workflows, and seamless vendor compliance.
The ideal candidate has a strong background in merchandising operations, supply chain coordination, and vendor management. Key responsibilities include:
- Skill Upkeep: Manage and maintain accurate product information across all relevant systems, collaborating with cross-functional teams to ensure product attributes, pricing, and categorization are properly defined.
- Purchase Order Mastery: Write and submit purchase orders accurately and efficiently, tracking order changes, cancellations, and adjustments to ensure alignment with financial goals and inventory needs.
- Vendor Relationships: Ensure vendor compliance with company policies, communicate expectations and performance metrics, and maintain strong relationships for smooth collaboration on product deliveries, returns, and replenishments.
We're looking for someone with 3-5 years of experience in merchandising operations, supply chain, or a related field. Strong knowledge of SKU management, purchase order processes, and vendor compliance is essential. Proficiency in Microsoft Excel and data management tools is also required.
