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Insurance Account Representative

Ambient Recruiting
Grand Rapids, MI Full Time
POSTED ON 10/10/2026
AVAILABLE BEFORE 11/10/2026

Ambient Recruiting is proud to partner with a well-established independent insurance agency in Grand Rapids that is actively seeking an Account Manager. This is an excellent opportunity for an individual who is detail-oriented, service-focused, and passionate about supporting clients with their insurance needs.


Responsibilities:

  • Prepare new business applications and submissions for producers
  • Obtain required information for new business submissions
  • Process requests for insurance certificates
  • Process endorsements received via mail, email, and fax
  • Manage cancellations received via fax, email, or mail
  • Process renewals and complete renewal insurance reviews
  • Perform commercial audits for current clients
  • Monitor and complete lapse prevention reports
  • Review and process insurance company claim reports
  • Complete daily downloads from carriers
  • Maintain organized filing and documentation systems
  • Perform miscellaneous job-related duties as assigned by the Commercial Producers or President
  • Contact customers regarding payment or underwriting notices


Qualifications:

  • 5 years of P/C commercial lines insurance experience
  • Active Michigan resident P/C License
  • Strong multitasking abilities
  • Ability to work independently
  • Excellent listening and communication skills
  • Proficient computer skills (Word, Excel, Outlook, Office)


Ambient Recruiting - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.


Good luck, we look forward to reviewing your application!

Salary.com Estimation for Insurance Account Representative in Grand Rapids, MI
$39,587 to $47,900
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