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Medical Records Technician

Aura Health
Knoxville, TN Full Time
POSTED ON 8/2/2026 CLOSED ON 8/11/2026

What are the responsibilities and job description for the Medical Records Technician position at Aura Health?

Role Overview

The Medical Records Technician is responsible for managing and maintaining the integrity, accuracy, and confidentiality of electronic and paper medical records. They assist with daily operations such as sorting, scanning, and filing records into the electronic medical record (EMR), ensuring compliance with HIPAA and federal privacy laws. The technician processes record requests from internal and external parties, maintains documentation of disclosures, and serves as a point of contact for privacy and release inquiries. They provide excellent customer service, support record authorization processes, and ensure records are organized and complete.

Key Responsibilities

  • Scan, file, and organize medical records with high accuracy.
  • Safeguard patient information and ensure compliance with confidentiality laws.
  • Retrieve records efficiently, process release requests, and document disclosures.
  • Assist with daily departmental operations and provide coverage as needed.
  • Operate office equipment including computers, scanners, and fax machines.

Qualifications & Skills

  • High school diploma or GED; additional education or experience preferred.
  • Strong computer skills, proficient in Word, Excel, and EMR systems.
  • Excellent organizational, communication, and customer service abilities.
  • Knowledge of healthcare record management and privacy regulations preferred.
  • Physical ability to lift up to 50 pounds, operate office equipment, and sit or stand for extended periods.

Additional Details

  • Requires attention to detail, confidentiality, and professionalism.
  • Position involves in-person attendance, primarily Monday through Friday during business hours.
  • Compensation is approximately $16.77 per hour.
  • Background checks, licensing, and drug screening are part of the hiring process.

Salary : $17

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