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Resident Care Coordinator Assistant (RCCA)

Athena Health Care Systems
Webster, MA Full Time
POSTED ON 7/24/2026
AVAILABLE BEFORE 8/22/2026
We are hiring a full-time Resident Care Coordinator Assistant (RCCA) to join our dynamic care team at Webster Manor Rehabilitation & Health Care Center in Webster!

Shift is Monday-Friday with weekly pay at $22 an hour.

Working with our team and residents will give you purpose in your professional and personal life.

Our employees are the heart of our organization, and we take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our residents and their families, but we also aspire to be the employer of choice. We strive to create a workplace where your skills and talents are nurtured to allow you to grow within the company.

As a Resident Care Coordinator Assistant, you will assist the Resident Care Coordinator in the day-to-day activities of the Resident Assessment Process.

Experience & Education:

  • Previous experience with the MDS process is preferred.
  • Active Certified Nursing Assistant (CNA) license and experience is required.
  • Knowledge of medical terminology, filing, typing, computer, and organizational skills.
  • A high school diploma or its equivalent.


Duties & Responsibilities:

  • Assists with monitoring of ADL Flow Sheets with observation of ADLs to ensure accuracy of coding.
  • Provides education to CNAs on ADL coding.
  • Maintains tracking form to evaluate progress of CNAs who have been identified as needing on-going education and provides the information to the RCC/MDS Director so that he/she can follow up.
  • Enters demographic information into Minimum Data Sheet (MDS) software system.
  • Completes discharge and re-entry MDS forms.
  • Schedules resident care plan meetings and sending out invitations to family members.
  • Coordinates teleconference meetings with family members, if requested.
  • Schedules OBRA MDS for all LTC residents.
  • Follows up with interdisciplinary team members on non-completed sections of MDS.
  • Retrieves/Prints and faxes medical records to managed care companies for utilization review purposes.
  • Transmits MDSs to the State database.
  • Prints and files MDS, CAAs and care plans.
  • Retrieves QM reports and emails to facility and Athena staff.
  • Reproduces care plans that have been edited by interdisciplinary team members.
  • Tracks and schedules all Medicare certifications and recertification.
  • Mails and tracks all Medicare denial letters.
  • Retrieves/prints and faxes medical records to QIO for any requested appeals.
  • Assists with compiling medical records and preparing for submission with subsequent level appeals to QIC, ALJ, etc.


Specific Requirements:

  • Must be able to read, write, speak, and understand the English language.
  • Must posses the ability to make independent decisions when circumstances warrant such action.
  • Must posses the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
  • Must posses the ability to seek out new methods and principles and be willing to incorporate them into existing practices.


Benefits:

  • Weekly Pay
  • Holiday & Overtime Pay
  • Career Advancement Opportunities
  • Exclusive Employer Discount Program
  • 401(k) with Employer Match


Available for Full-Time Staff:

  • Employer-Paid Life Insurance
  • Vacation and Personal Time
  • Health, Dental, and Vision Insurance


We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply. Our facility follows federal and state guidelines regarding staff vaccinations. Our policy requires all staff to be up to date with COVID and flu vaccinations, or acknowledge a declination of the vaccination(s).

Salary : $22

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