PROMISE Care Manager/ BHCM II

Overview Of Athena

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability, and getting the job done.

Position Summary

We are currently recruiting a PROMISE Care Manager/ Behavioral Case Manager III. This full-time position (37.5 hours per week) pays $23.50 an hour and is located in Newark, DE.

The incumbent will work as part of an interdisciplinary team in the Promise Program serving individuals with severe and persistent mental illness, including those with co-occurring disorders. The incumbent will act as a Care Manager by performing assessments, helping to develop individualized recovery plans, determining appropriate levels of care, placing individuals in those levels of care, and ensuring that care is delivered according to contract standards. Duties will include visiting beneficiaries in the community, charting, and acting as a liaison with numerous community providers. The incumbent may also be asked to cover meetings, represent the office, assist at the front desk to screen calls, and occasionally transport clients in a state vehicle to appointments.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform client assessments and develop individualized recovery plans.
• Determine appropriate levels of care and coordinate client placement.
• Monitor and ensure services are provided according to contractual and program standards.
• Visit beneficiaries in the community to assess progress and support needs.
• Maintain accurate and timely documentation and charting in client records.
• Serve as a liaison with community providers and coordinate care across disciplines.
• Attend and represent the department in meetings as needed.
• Provide occasional assistance at the front desk to answer and screen calls.
• Transport clients to appointments in a state vehicle when required.
• Additional duties as assigned.
  
  

Required Skills/Abilities

• Excellent organizational skills and attention to detail.
• Ability to work independently; must be self-motivated.
• Strong verbal, written, and listening communication skills.
• Ability to understand and adhere to the duties, methods, and procedures required by the position.
• Strong interpersonal and problem-solving skills, with the ability to engage a diverse client population.
  
  

Education And Experience

• Bachelor’s degree required.
• Experience in the mental health field strongly preferred.
• Valid driver's license required.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to travel locally for community visits and client appointments.
• Standard hours of work Monday through Friday, 8:30 am – 5:00 pm; however, evening and weekend hours may be required.
  
  

Successful ATHENA Employees Will Display The Following Characteristics

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions where others only see problems.
• You are proactive, make and meet commitments, and perform your duties exceedingly well.
• You are aware of the employer’s needs and are well-versed in what you and ATHENA can offer.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
  
  

The Benefits Of Working For ATHENA Include

• Support from a team of professionals committed to making your life better.
• Medical, dental, and vision insurance.
• Health Savings Account.
• Pet insurance.
• 401k with a generous employer match.
• ATHENA-paid Life and Accidental Death & Dismemberment Insurance for employees.
• Additional Voluntary Life and AD&D Insurance for employees, spouses, and children.
• Short- and Long-Term Disability.
• Employee Assistance Program (EAP).
• Easy-to-use employee self-serve HR portal.
• Sick leave varies – be sure to inquire with your Recruiter.
  
  

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment. If hired, employment with the company is on an at-will basis and may be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications, including but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status, or other characteristics protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities.

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