Outreach Specialist

Overview Of Athena

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

Position Summary

We are currently recruiting for an Outreach Specialist. This will join our pharmacy team and play a critical role in improving access to care for Medicaid beneficiaries. This part-time position pays $27.31/hr, and is located in Cranston, RI.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide oversight of access barriers and act as lead liaison to Non-Emergency Medical Transportation (NEMT) services.
• Support Community-Based Organizations (CBOs) by developing training programs on access barriers, NEMT processes, and best practices for screening, referrals, and beneficiary education.
• Oversee the delivery of case management and care coordination services by CBOs and ensure accurate and timely payment for services rendered.
• Develop and deliver training for CBOs on access barriers, NEMT procedures, and beneficiary engagement.
• Monitor and support CBOs in providing screening, referrals, and education to beneficiaries.
• Oversee case management and care coordination efforts to ensure high-quality service delivery.
• Ensure appropriate documentation and payment processing for services provided by CBOs.
• Collaborate with healthcare providers, transportation vendors, and other stakeholders to reduce treatment access barriers.
• Maintain accurate records and generate reports as needed to inform program evaluation and improvement.
• Stay informed on state and federal guidelines regarding NEMT and care coordination services.
• Reports to the Project Director.
• Perform other duties as assigned.
  
  

Required Skills/Abilities

• Knowledge of local community resources and support networks.
• Strong understanding of healthcare access barriers and transportation challenges faced by Medicaid beneficiaries.
• Proven ability to develop and deliver training programs to community partners or staff.
• Excellent communication, organizational, and case management skills.
• Ability to build and maintain relationships with CBOs, healthcare providers, and clients.
• Experience in oversight or administration of service payments.
• Cultural competency and sensitivity when working with diverse populations.
• Compassionate, organized, and experienced professional who thrives in a collaborative environment and is committed to improving health outcomes.
• Ability to multitask and be flexible.
• Highly motivated.
  
  

Education And Experience

• High School Diploma or equivalent, required.
• Bachelor’s degree in a relevant field, such as public health, health education, nursing or social work.
• Prior experience with Medicaid or public health programs.
• Demonstrated experience working with individuals living with rare hematologic conditions.
• Possess a valid and active license as a Licensed Independent Clinical Social Worker (LICSW), Licensed Social Worker (SW), Registered Nurse (RN), or Licensed Practical Nurse (LPN)
• Certified Health Education Specialist (CHES), Master Certified Health Education Specialist (MCHES), or Certified in Public Health (CPH)
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Working hours M-F, between 8:00am-5:30pm.
• Must be able to lift and move up to 25 pounds.
• Comfortable traveling to CBOs throughout Rhode Island as needed
  
  

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
  
  

The benefits of working for ATHENA include:

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance available for full- time employment
• Health Savings Account
• Pet insurance.
• 401k with a generous employer match.
• ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.
• Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.
• Short and Long Term Disability.
• Employee Assistance Program (EAP).
• Easy to use employee self-serve HR portal.
• Sick leave varies by state – be sure to inquire with your Recruiter.
  
  

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

#MSP