Licensing Aide II (Spanish and Portuguese)

Overview Of Athena

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

Position Summary

We are currently recruiting for a Licensing Aide II. This serves as the first point of contact for visitors and applicants at the licensing office. This role supports the licensing team by performing clerical and customer service duties related to registration renewals, documentation processing, and general inquiries. This full-time position pays $26.0/hr, and is located in Warwick, RI.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet and assist walk-in customers at the front desk.
• Answer questions regarding licensing procedures, registration renewals, and general office inquiries.
• Process registration renewals and verify documentation for accuracy and completeness.
• File, organize, and maintain records.
• Provide support with data entry and updating licensing databases.
• Ensure confidentiality and compliance with applicable regulations.
• Collaborate with other staff to ensure smooth daily operations.
• Perform other duties as assigned.
  
  

Required Skills/Abilities

• Speak fluent Spanish (highly preferred).
• Proficient in Portuguese.
• Speak and write English
• Be comfortable talking to the many walk-ins we have at the office
• Be comfortable speaking by telephone
• Have at least basic computer skills
• Be comfortable working in a “Team” environment
• Ability to multitask and be flexible.
• Highly motivated.
  
  

Education And Experience

• High School Diploma or equivalent, required.
• Bachelor's degree or equivalent in related field, preferred.
• 2 years of experience as a Licensing Aide, or related field.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Working hours M-F, 8:30am-4:00pm.
• Must be able to lift and move up to 25 pounds.
  
  

Successful ATHENA employees will display the following characteristics:

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
  
  

The benefits of working for ATHENA include:

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance available for full- time employment
• Health Savings Account
• Pet insurance.
• 401k with a generous employer match.
• ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee.
• Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children.
• Short and Long Term Disability.
• Employee Assistance Program (EAP).
• Easy to use employee self-serve HR portal.
• Sick leave varies by state – be sure to inquire with your Recruiter.
  
  

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

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