Ecommerce Coordinator

Position Title: E-Commerce Coordinator

Location: US – NYC (Hybrid)

Contract Term: Fixed term through March 2026 (exceptional cost)

Reports To: Senior E-Commerce & Performance Marketing Manager

These roles will be integral to the day-to-day management and optimization of the site, ensuring accurate, timely, and commercially effective content across 21 venues. Coordinators will manage digital merchandising, oversee show set-ups, and support media tracking to deliver a seamless customer experience and strong marketing performance.

This is a unique opportunity to join ATG during a pivotal period of growth, directly contributing to the success of our U.S. digital strategy.

Key Responsibilities

Website Content Management

• - Manage and update show, venue, and promotional content across 21 venues.
• - Ensure brand accuracy, legal compliance, and timely updates across the site.

Show Set-Up & Merchandising

• - Support digital set-up of new shows and presales weekly.
• - Apply best-in-class merchandising practices to maximize conversion and customer experience.

Tracking & Pixel Implementation

• - Support pixel tag placement for campaign tracking (e.g., Meta, Google).
• - Collaborate with tracking specialists to ensure 100% media performance accuracy.

SEO & Digital Optimization

• - Optimize content for SEO visibility and performance.
• - Implement on-page structure and metadata best practices to drive organic traffic.

Campaign Coordination

• - Liaise with venue marketing teams, show partners, and agencies to align timelines and asset delivery.
• - Priorities and manage digital tasks to support show campaigns.

Process Development

• - Help build and refine workflows for merchandising and campaign delivery.
• - Document and share digital best practices for scalable operations.

Skills & Qualifications

Required

• - 2–3 years’ experience in e-commerce, digital marketing, or content management.
• - Strong attention to detail and organizational skills with ability to manage competing deadlines.
• - Working knowledge of SEO best practices and digital performance optimization.
• - Experience with CMS platforms and ticketing/e-commerce systems.
• - Basic understanding of web tracking, pixels, and campaign attribution.
• - Collaborative mindset with strong written and verbal communication skills.

Preferred

• - Experience in live entertainment, theatre, or ticketing industries.
• - Familiarity with GA4, Google Tag Manager, or related analytics tools.
• - Exposure to large-scale website launches or migrations.

Contract Details

• - Term: Fixed through March 2026 (exceptional cost)
• - Compensation: Competitive salary aligned to market benchmarks
• - Benefits: NOT Eligible

Why Join ATG?

ATG is a global leader in live entertainment. Joining our U.S. E-Commerce team means playing a direct role in shaping the digital customer journey for millions of theatregoers while helping deliver one of ATG’s most strategic projects — the launch of us.atgtickets.com.

ATG Entertainment: Passion Behind Performance

ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or programmed 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.

Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.

ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.

ATG Entertainment IDEA Mission Statement

At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.

At ATG Entertainment, we provide a stage for everyone.