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Student Accounts Receivable Specialist

Aston Carter
Norfolk, VA Contractor
POSTED ON 12/23/2025
AVAILABLE BEFORE 1/21/2026
Student Accounts Receivable Specialist (MUST HAVE Higher Ed experience!)

Job Description

Join our dynamic team as a Student Accounts Receivable Specialist where you will play a key role in ensuring the smooth operation of the Accounts Receivable unit. You will work to align departmental goals with University, Federal, and State regulations while maintaining strict quality control over financial processes.

Responsibilities

  • Work collaboratively with the Accounts Receivable unit to meet departmental goals and ensure operations align with University, Federal, and State regulations.
  • Maintain quality control by auditing refunds, adjustments, cash reports, third-party billing, and monthly collections reports for accuracy and timeliness.
  • Ensure due diligence in processing Title IV and Federal Perkins Loan transactions, resolving all reconciliation discrepancies on a monthly basis.
  • Manage all University billings and actively follow up on outstanding receivables to ensure timely collection.
  • Process refunds and adjustments promptly and accurately, ensuring compliance with applicable guidelines.
  • Prepare and submit quarterly write-off lists and the annual tax debt set-off report efficiently and in a timely manner.
  • Ensure the accuracy of Perkins Loan fund records in coordination with the loan servicer.

Essential Skills

  • 2-3 years of accounts receivable experience in higher education, specifically in financial aid, bursar, or student accounts.
  • Proficiency in Excel, including basic formulas, sorting/filtering, and performing accounting functions.
  • Strong background in customer service, acting as a liaison for students and communicating effectively via email and potentially in person or over the phone.

Additional Skills & Qualifications

  • Experience working in a bursar's office is highly desirable.
  • Bachelor's degree or equivalent experience.

Work Environment

This position requires a commitment of 40 hours per week, Monday through Friday, with the flexibility to start between 8-9 am. The role is based in Norfolk, VA, with a 4-6 month contract expectation. You will have the opportunity to support a large local school through a transition in their bursar's office.

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Catherine Sullivan

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Job Type & Location

This is a Contract position based out of Norfolk, VA.

Pay And Benefits

The pay range for this position is $20.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Norfolk,VA. Application Deadline This position is anticipated to close on Jan 2, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Salary : $20 - $27

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