What are the responsibilities and job description for the Mailroom Coordinator position at Aston Carter?
Job Description
Join a dynamic team where you will play a crucial role in managing enrollment mail for multiple programs and associated products. You will ensure the efficient processing and distribution of enrollment documents, maintaining high standards of accuracy and confidentiality.
Responsibilities
The work schedule is Monday through Friday from 7am to 3:30pm, with occasional Saturdays from 8am to 12pm for overtime, occurring once a month if there is a campaign. The facility offers a very nice environment, and the company culture is excellent, fostering a people-centric atmosphere where employees are valued and supported. The organization is committed to diversity and equal opportunity, ensuring that all employment decisions are based on business needs and individual qualifications.
Job Type & Location
This is a Permanent position based out of Naperville, IL.
Pay And Benefits
The pay range for this position is $20.60 - $20.60/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Join a dynamic team where you will play a crucial role in managing enrollment mail for multiple programs and associated products. You will ensure the efficient processing and distribution of enrollment documents, maintaining high standards of accuracy and confidentiality.
Responsibilities
- Sort and organize enrollment mail for various programs and products.
- Batch enrollment forms, assigning batch numbers and maintaining accurate tracking in Excel, including details such as date received and batch information.
- Scan enrollment documents into appropriate formats such as PDF and images.
- Distribute scanned batches to processing teams for data entry.
- Handle enrollments containing credit card information in compliance with PCI standards.
- Manage unacceptable payment methods by returning them to the sender.
- Research and process checks with incomplete information, matching checks to customer accounts and logging unassociated checks in a tracker.
- Coordinate with marketing for customer follow-up letters.
- Track and process other customer correspondence, including cancellations, name changes, and deceased notifications by scanning and routing to appropriate vendors for action.
- Maintain accurate documentation and reporting for all mail-handling activities.
- Prior experience working within an office setting, in mailroom operations, or handling high-volume incoming mail.
- Basic to intermediate proficiency in Microsoft Excel for tracking and reporting.
- Strong organizational skills with attention to detail for sorting, batching, and documentation.
- Ability to manage multiple tasks and maintain accuracy in a fast-paced environment.
- Ability to carry up to 25 lbs.
The work schedule is Monday through Friday from 7am to 3:30pm, with occasional Saturdays from 8am to 12pm for overtime, occurring once a month if there is a campaign. The facility offers a very nice environment, and the company culture is excellent, fostering a people-centric atmosphere where employees are valued and supported. The organization is committed to diversity and equal opportunity, ensuring that all employment decisions are based on business needs and individual qualifications.
Job Type & Location
This is a Permanent position based out of Naperville, IL.
Pay And Benefits
The pay range for this position is $20.60 - $20.60/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Naperville,IL. Application Deadline This position is anticipated to close on Mar 31, 2026.
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $21