Bilingual Customer Service Representative

Job Title:

Bilingual Account Manager (Spanish Required)

About the Role

We are looking for a Bilingual Account Manager to join our dynamic, customer-focused team. In this role, you will manage orders and own accounts for global clients, primarily in South America. If you thrive in a fast-paced environment, enjoy problem-solving, and value building strong customer relationships, this position is for you.

Key Responsibilities

• Assist customers in identifying correct parts.
• Manage order entry and create quotes using SAP or similar ERP systems.
• Provide timely updates on order status, shipping timelines, and documentation via email.
• Perform accurate data entry and maintain records for global accounts.
• Collaborate with the Sales Manager in Argentina and internal teams for bilingual communication.
• Support approximately 500 customers per territory (mix of repeat and one-time orders).
• Participate in weekly product training sessions with the engineering team.

Essential Skills & Qualifications

• Spanish-speaking is a MUST (Fluent in Spanish and English).
• 3 years of experience in account management, order entry, or client services.
• Proficiency in SAP or similar ERP systems.
• Strong data entry and documentation skills.
• High school diploma (minimum).
• Ability to manage a territory and build strong customer relationships.
• Excellent email communication and organizational skills.

Preferred Qualifications

• Associate degree or higher.
• Experience in manufacturing or distribution industries.

Work Environment

• Schedule: Fully onsite, Monday–Friday, 8:00 AM–5:00 PM (1-hour lunch break).
• Location: Cubicle workspace in an open, collaborative environment.
• Culture: Family-oriented with open communication and team support.
• Hands-on training with experienced representatives and gradual onboarding for success.
• Opportunities to manage global accounts and grow into full account ownership.

This is a Contract to Hire position based out of Blaine, MN.

The pay range for this position is $21.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Blaine,MN.

This position is anticipated to close on Jan 21, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.