What are the responsibilities and job description for the Server position at Arrow Hotel & Bonfire Grill?
Company Overview:
The Arrow Hotel a unique place where hospitality and traditional values are merged. Located just off the city square in Broken Bow, Nebraska, the Arrow's 24 comfortable suites and rooms have a soft rustic touch that make a strong impression on all guests. Originally built in 1928, the Arrow is listed on the National Registry of Historic Places and combines elegant western charm with modern-day conveniences.Founded:
Headquartered:
Broken Bow, NE
Contact:
Jillana Barker
Location
509 South 9th Avenue
Broken Bow, NE 68822
United States of America
Department:
Customer Service
Years of Experience:
0 - 1 Years
Level of Education:
Less Than High School
Description:
Skills:
The Arrow Hotel a unique place where hospitality and traditional values are merged. Located just off the city square in Broken Bow, Nebraska, the Arrow's 24 comfortable suites and rooms have a soft rustic touch that make a strong impression on all guests. Originally built in 1928, the Arrow is listed on the National Registry of Historic Places and combines elegant western charm with modern-day conveniences.Founded:
Headquartered:
Broken Bow, NE
Contact:
Jillana Barker
Location
509 South 9th Avenue
Broken Bow, NE 68822
United States of America
Department:
Customer Service
Years of Experience:
0 - 1 Years
Level of Education:
Less Than High School
Description:
Job Summary
The food and beverage serving employee will be primarily responsible for taking orders and serving food and beverages to patrons at tables in a dining establishment.
Servers start out at $5.25 per hour plus tips. On average servers make from $20 per hour with the tips included. Depending on performance, servers have the option of being promoted to a lead server with increased hourly pay.
Potential for full-time hours available.
Work Tasks
- Escort customers to their tables.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Inform customers of daily specials.
- Take orders from patrons for food or beverages.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Serve food or beverages to patrons.
- Collect payments from customers.
- Clean tables or counters after patrons have finished dining.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Stock service areas with supplies such as coffee, food, tableware, and napkins.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server stations, and taking out trash
- Perform food preparation duties such as preparing salads, appetizers, portioning desserts, and brewing tea.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Skills:
Required Skills
- Active Listening — Giving full attention to what other people are saying.
- Service Orientation — Actively looking for ways to help people.
- Speaking — Talking to others to convey information effectively.
- Collaboration — Working as a team with the other servers, bartender, and kitchen staff.
Salary : $5 - $20